Looking for an Intercom alternative?
Discover why LiveAgent is the best Intercom alternative on the market.
Fed up with your help desk software?
Customer support is an important part of any successful business. And, you can truly do wonders with the right software. Would you like a different solution to your help desk? Try LiveAgent today and see why it's the right choice for you. A reliable ticket system, omnichannel communication and a large selection of features and integrations is what makes LiveAgent the right solution.
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Intercom vs LiveAgent at a glance
See a detailed comparison of Intercom vs LiveAgent features.
LiveAgent | Intercom | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
Leading Intercom ticketing alternative

Swiftest chat widget
Live chat is one of the best and most useful tools an agent can utilize to communicate with their customers. It’s all about instant communication, so it needs to be fast.
LiveAgent has the fastest live chat on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what the customers are typing before they hit send. Now you can truly provide a fast support and stay on top of any situation.
Breaking down language barriers
3 reasons why companies switch to LiveAgent
- Improved satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
- Increased productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
- Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
Intuitive and affordable
Great CRM customer service software doesn’t have to come with an expensive price tag. Get the tools you need for a fair price instead.
LiveAgent has three reasonably priced plans that are packed with tools, features and integrations to make your workflow smooth and easy. All you need to do is pick the one that suits your business the most. See our paid plans and learn more.
Ready to try it out?
LiveAgent is the most reviewed and #1 rated help desk software for small and medium-sized businesses in 2025. Stay closer to your customers and help them instantly with LiveAgent.
Use the potential of 175+ available help desk features, including a powerful ticketing system with automation, live chat, social networks, call centre and customer portal.
LiveAgent vs Intercom Comparison
Check out how we compare to Intercom based on customer reviews on Capterra

The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.

