Hero Internet

Hero Internet integration

Hero is a New Zealand-based VoIP provider tailored for everything from small businesses to large enterprises and home users. Specializing in SIP trunking and Cloud PBX services, Hero delivers advanced calling features at no extra cost, such as call queuing, recording, hunting, auto-attendants, and conferencing. These features are designed to streamline and enhance your communication experience effortlessly.

Take advantage of cutting-edge technology with Hero’s mobile apps for iPhone and Android. These advanced apps allow you to manage call features and utilize GPS location profiles seamlessly on the go. Hero also offers extensive phone number services, including NZ-wide numbers, toll-free options, and international numbers from dozens of countries. Additionally, they provide pre-configured handsets, broadband services, and an advanced JSON API for developers to expand your communication capabilities.

Hero stands out with its competitive pricing, featuring bundled calling rates as low as 1.25c per minute for fixed calls and 2.5c per minute for mobile calls to New Zealand, Australia, and 75 other countries. They also offer flexible wholesale options and generous reseller commissions. Best of all, you can try Hero services risk-free with a one-month free trial, without any contracts.

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How can you use it?

LiveAgent has partnered with Hero to simplify the integration of Hero numbers into your call center . The best news? LiveAgent doesn’t charge any extra fees for this connection.

To connect Hero with your LiveAgent call center, just log in to your LiveAgent account and follow the provided instructions. It’s easy and hassle-free!

  1. Log in to your LiveAgent account
  2. Navigate to Numbers
LiveAgent navigation
  1. Search for Hero
Hero provider
  1. Click on add
  2. Insert required credentials
Hero credentials

Cost of integrating Hero:

LiveAgent subscription includes integration at no extra cost, whereas Hero offers its services for a fee as they are a separate business.

Benefits of Hero:

  • Cost-effective
  • Scalability
  • Flexibility
  • Access in New Zealand
  • Easy Customisation
  • Hybrid Solutions
  • No Contracts

Would you like to learn more about how call center software works? Check out the video below.

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Frequently asked questions

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