Search widgets

Adding the Search Widget into your website enables your visitors to search in your articles, forums, and suggestion boards directly from your website. While typing into the Search widget it shows suggestions of articles in real time.

Once the search results appear, visitors can click on them and the appropriate content will be shown in the Customer portal. You can have multiple search widgets that search only in some categories of the Customer portal.

Search widgets feature in Customer portal software - LiveAgent

Search widget design

To customize your knowledge base online platform, you can define:

  • Title text
  • Search box hint text
  • Border color
  • Content color
edit search widget in LiveAgent

Haven’t found the right style for your Search widget? Don’t worry, you can create a custom one by writing your own HTML code.

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Knowledgebase resources

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