Search Widgets

What are Search Widgets?

Adding a search widget to your website enables your visitors to search in your articles, forums, and suggestion boards directly from your website. While typing into the search widget, it shows suggestions of articles in real time. Once the search results appear, visitors can click on them and the appropriate content will be shown in the customer portal.

You can have multiple search widgets that search only in some categories of the customer portal, allowing you to organize and customize the search experience for different sections of your website.

Search Widget Design

To customize your knowledge base online platform, you can define:

• Title text - Set a custom title for your search widget
• Search box hint text - Add placeholder text to guide users
• Border color - Match your brand’s color scheme
• Content color - Customize the appearance of search results

Ready to grow your business?

Start your free trial today and see results within days.

Request demo Start free trial

Custom Search Widget Design

Haven’t found the right style for your search widget? Don’t worry, you can create a custom one by writing your own HTML code. This allows you to fully integrate the search widget with your website’s design and branding.

Business Benefits of Search Widgets

• Improves user experience - Visitors find information quickly with real-time suggestions
• Reduces support tickets - Self-service search reduces customer inquiries
• Increases customer satisfaction - Easy access to knowledge base content
• Boosts engagement - Customers stay on your website longer
• Enhances SEO - Rich content and search functionality improve search visibility
• Saves support time - Agents handle fewer repetitive questions
• Increases conversions - Customers find answers and stay engaged

Join our newsletter

The latest tips and deals delivered straight to your inbox.

Email address

Subscribe

Knowledge Base Resources

Learn how to add a search widget to your site and enable visitors to find articles, forums, and suggestions in real-time:

• Search Widgets Setup Guide - Learn how to add a search widget to your site with easy setup instructions

Ready to Enhance Your Customer Support?

Start your free 30-day trial today and add customizable search widgets to your website. No credit card required.