Security privacy policy
Trust LiveAgent for top-tier security & privacy. GDPR compliant, 2FA, HTTPS, DDoS protection, & global data centers for ultimate data safety.

LiveAgent uses HTTPS encryption to secure all browser communication, including chat and email. Start a free 30-day trial to experience safe and encrypted data exchanges. Upload your own SSL certificate with standalone licenses.
Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. It means all communication between your browser and LiveAgent is encrypted, including your chat and email communication.
Even if somebody managed to break into the connection, they would not be able to decrypt any of the data which passes between you and LiveAgent.
All LiveAgent hosted accounts run over a secure connection using the HTTPS protocol. This ensures that:

LiveAgent ensures your customer’s data is always secure. Enjoy safe, carefree communications starting today.
With HTTPS encryption enabled by default on all hosted accounts, you can be confident that:
HTTPS (Hyper Text Transfer Protocol Secure) is the secure version of HTTP, the protocol over which data is sent between your browser and the website you are connected to. It means all communication between your browser and LiveAgent is encrypted, including your chat and email communication.
HTTPS encryption ensures that all data transmitted between your browser and LiveAgent is encrypted. Even if somebody managed to break into the connection, they would not be able to decrypt any of the data which passes between you and LiveAgent.
Yes, if you have a standalone LiveAgent license, you have the possibility to upload your own SSL certificate.
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Trust LiveAgent for top-tier security & privacy. GDPR compliant, 2FA, HTTPS, DDoS protection, & global data centers for ultimate data safety.

LiveAgent's help desk security ensures customer protection through IP bans, 2-step verification, HTTPS encryption, multiple data centers, and GDPR compliance, o...

Learn about LiveAgent's GDPR compliance. Fully compliant since 2018 with robust data security, privacy, and transparency measures.