AI Chatbot features
LiveAgent's AI-powered chatbot automates customer interactions, improves response times, and reduces agent workload. Running on the AI provider you choose, it h...
6 min read
AI Chatbot
Automation
+2
What is the AI sales assistant?
A sales-oriented AI chatbot is designed to actively guide visitors toward purchase decisions rather than simply answering questions. Instead of focusing on support escalation, this chatbot prioritizes engaging product discovery, personalized recommendations, and visually appealing interactions such as buttons, quick replies, and product cards.
The chatbot analyzes user intent, suggests relevant products or services, and leads users through a structured buying journey, from initial interest to conversion. This template provides a recommended setup for building a high-converting sales chatbot experience, part of LiveAgent’s broader range of AI-powered software.
How to use this AI Agent
- Create a chatbot flow using this template.
- Connect product catalog or data sources.
- Configure prompts for sales tone, upselling, and recommendations.
- Embed the chatbot into your website or landing page.
- Customize UI elements (buttons, product cards, carousels).
- Define key conversion goals (e.g., purchase, demo booking, lead capture).
Tip: Use visually rich components like quick-reply buttons and featured product sections to minimize typing and accelerate decision-making.
Example interaction
User: “I’m looking for a laptop for work and travel”
Bot: “Great choice! I can help you find the perfect match. What matters most to you?”
Lightweight & portable · High performance · Budget-friendly
User clicks: “Lightweight & portable”
Bot: “Here are some top picks for you:”
Product A – Ultra-light, long battery life · Product B – Compact with premium design
View Details · Compare · Buy Now
See the full range of AI-powered software available in LiveAgent.
The cost of the AI sales assistant
LiveAgent does not charge anything for this feature or for AI. You pay your AI provider for what you use (FlowHunt bills in credits), and the cost per conversation will depend on how many turns and product lookups a buying journey involves. Your overall expenses will depend on chatbot traffic volume and the AI model selected. If you use FlowHunt, this guide helps you estimate the cost in FlowHunt credits.
