ThinQ is a telecommunication company operating all across America since 2009, offering cost-effective and flexible VoIP services/products.

How can you integrate ThinQ into your call center?

LiveAgent's call center allows your business to integrate a VoIP number already inside the LiveAgent. Simply search for ThinQ between VoIP partners and add the necessary details.

Where can you change Call Routing inside LiveAgent?

Navigate to Configurations - Call - Settings and adjust your call center settings based on your company's preferences.

ThinQ

ThinQ, an American VoIP provider, partners with LiveAgent to offer flexible, cost-effective voice and messaging services. Integrate ThinQ numbers easily into the LiveAgent call center to enhance customer experience and productivity across America.

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ThinQ integration

ThinQ is an American VoIP provider offering call services for business clients since 2009. ThinQ promises: “flexible, transparent, cost-effective voice and messaging communications in the cloud.” LiveAgent and ThinQ are now partners. As a result, you can implement your VoIP number inside the LiveAgent call center easily.

How can you integrate ThinQ VoIP into LiveAgent?

Since ThinQ is a part of LiveAgent, sign into your LiveAgent account and navigate to:

Configurations
Call
Numbers
(+ button)

After that, search for ThinQ and fill in all information.

How much does LiveAgent charge for ThinQ integration?

LiveAgent doesn’t charge the customers for the integration. It is already built-in LiveAgent, free to use for LiveAgent customers. However, keep in mind that ThinQ is a separate company that charges for its services.

What are the benefits of using VoIP?

Cost-efficient - Reduce communication expenses significantly
Improved customer experience - Provide seamless communication channels
Improved productivity - Streamline business operations and workflows
Access all across America - Reach customers nationwide with local presence

If you would like to learn more about how call center software works, check out the video below.

Frequently asked questions

: ThinQ is a telecommunication company operating all across America since 2009, offering cost-effective and flexible VoIP services/products.
: LiveAgent's call center allows your business to integrate a VoIP number already inside the LiveAgent. Simply search for ThinQ between VoIP partners and add the necessary details.
: Navigate to Configurations - Call - Settings and adjust your call center settings based on your company's preferences.

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