ThinQ

ThinQ integration

ThinQ is an American VoIP provider offering call services for business clients since 2009. ThinQ promises: “flexible, transparent, cost-effective voice and messaging communications in the cloud.” LiveAgent and ThinQ are now partners. As a result, you can implement your VoIP number inside the LiveAgent call center easily.

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How can you integrate ThinQ VoIP into LiveAgent?

Since ThinQ is a part of LiveAgent, sign into your LiveAgent account and navigate to:

1. Configurations
2. Call
3. Numbers
4. (+ button)

After that, search for ThinQ and fill in all information.

How much does LiveAgent charge for ThinQ integration?

LiveAgent doesn’t charge the customers for the integration. It is already built-in LiveAgent, free to use for LiveAgent customers. However, keep in mind that ThinQ is a separate company that charges for its services.

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What are the benefits of using VoIP?

• Cost-efficient - Reduce communication expenses significantly
• Improved customer experience - Provide seamless communication channels
• Improved productivity - Streamline business operations and workflows
• Access all across America - Reach customers nationwide with local presence

If you would like to learn more about how call center software works, check out the video below.