HelpCrunch is great but you might want to try something else. LiveAgent does more than just live chat. Connect your email, social media, knowledge base and call equipment to provide a full service for your customers.
LiveAgent has more than 175 features, over 40 integrations and a great price tag to bring you the best way to communicate with your customers.
Customer support should be about giving your customers multiple ways how to connect with you. Increase your customer engagement and help them via any channel, whether its live chat, Instagram or via phone.
LiveAgent has three paid plans that offer you exactly what you need to cover everything. A reliable ticket system will take care of organizing all of the communication and you can focus on the important – helping your customers.
Live chat is an essential tool when it comes to providing customer support. Since it’s about instant communication, speed should be a top priority.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You cannot get anything faster than that. Don’t keep your page viewers waiting and turn them into paying customers.
Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk
That’s right. Besides email, social media, knowledge base and live chat, you can also provide support via phone calls. It’s easy.
The set up process is done within minutes and you don’t even need special equipment to make it happen. Make calls via browser, your smartphone or another equipment of your choice. There is no need for 3rd party providers, LiveAgent takes care of this for you.
LiveAgent has three paid plans packed with features to provide you the best tools for customer support. In case you need something extra, you can buy separate features to add value to your plan.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
See our pricing plans and find out more!
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Curious to see how we measure up to other popular live chat solutions? Check out our comparison pages and discover all that we have to offer.
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