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Need a Help Scout alternative?

If you are looking for a powerful Help Scout alternative, LiveAgent is a great choice. Unlimited mailboxes and more than 175 help desk features will ensure you the best experience in providing customer support.

Migrate from Help Scout to LiveAgent in minutes. We offer an assisted Help Scout migration that will import all your data from Help Scout to LiveAgent. It’s free and takes only 5 minutes.

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Person deciding between two solutions

Powerful Help Scout alternative

Help your customers across email, live chat, phone, social media, customer portal and manage all queries in one place. Unlimited mailboxes, automations, rules, chat buttons and more than 175 ticketing features are ready for you in LiveAgent.

We're multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

Multilingual support included

4 reasons why companies switch to LiveAgent

Find out how LiveAgent stands out from other alternatives

Increased customer satisfaction and loyalty

Improved satisfaction

LiveAgent helps to increase customer satisfaction & improve conversion rates.

Growing trend of increased productivity

Increased productivity

Decrease the work time of your agents and solve more customer queries.

Money bag coin dollars

More affordable

Save money! LiveAgent is more cost-effective in comparison with other help desk solutions.

Feature rich solution

Feature rich

With more than 175 help desk features, providing support will be a piece of cake.

The fastest live chat on the market

The fastest chat widget

If you’re looking for a Help Scout alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market — it displays in just 2.5 seconds.

A fast chat widget is the way to go if you want to convert a website visitor into a customer effectively. According to an eMarketer report, 35% more people made a purchase online after using live chat. This is because customers can have their questions answered instantly prior to purchasing.

Why LiveAgent?

LiveAgent is the most reviewed and #1 rated help desk software, that’s why it’s a great alternative to Help Scout.

With our 24/7 customer support and free white glove setup your new help desk will be ready in just a couple of minutes. Start reducing your average customer response time. Start your free 14-day trial and compare LiveAgent with Help Scout.

Ready to switch to LiveAgent

LiveAgent vs Help Scout comparison

Check out and compare our ratings based on customer reviews on G2

g2 comparison liveagent

Correct as of 12/18/2019

See why companies switch to LiveAgent

  • “It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

  • I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

  • “We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

  • “We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

  • “I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

  • “We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

  • “Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

  • “I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk,, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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