Supported call devices

In LiveAgent, calls can be handled on multiple call devices. Each agent can choose between different devices to answer from.

See the possible device options below:

Headset

If you’re used to using just a classic headset with your computer, no problem. It’s fully supported.

Headset - App - Uploads - 2019 - 10 - Headset.jpg

Browser

You don’t even need to purchase any special equipment to start using call center. Use your current PC’s built-in microphone.

Browser - App - Uploads - 2019 - 10 - Browsers.png

We recommend using the latest version of your Internet browser.

Mobile apps

LiveAgent offers mobile apps, so you can also provide customer service on the go.

  • iOS
  • Android
Mobile apps - App - Uploads - 2019 - 10 - Mobile Call App.jpg

Hardware phones

Connect any hardware phone to the LiveAgent call center. All brands are supported.

  • Cisco
  • Gigaset
  • Grandstream
  • Yealink
  • Mitel
Most popular hardware phone brands: - App - Uploads - 2019 - 10 - Cisco.jpg

Knowledgebase resources:

Learn more details

Use a SIP phone with LiveAgent

Curious to see how easy it can be? Try it today with a free-14 day trial. No credit card required.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

×
Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo