Explore LiveAgent webinars
Discover how you can use each feature to your advantage.
Webinars
Learn with LiveAgent webinars
Welcome to the LiveAgent customer service webinar! Our specialists will guide you through our multi-channel help desk solution, which includes ticketing software, live chat, a built-in call center, and much more. We will help you with the setup and configuration of your account, as well as answer your most requested questions. Get to know LiveAgent's customer care software with us and improve your customer service like many businesses around the world.
Start with the basics
In this webinar, we are going through the basics of LiveAgent dashboard, what are the most important features and settings you should look at first.
Get to know help desk ticketing
Streamlined communication transformed into tickets is the key feature of LiveAgent. Increase productivity by switching to LiveAgent.
Direct contact with your customers
Discover how to communicate directly with your customers using LiveAgent's live chat, call center, and other real-time tools. Learn best practices for engaging with customers, resolving issues quickly, and providing exceptional support through direct channels.
Create separated knowledge bases
Multi KB is the latest addition to customer portal ecosystem. With multiple knowledge bases you can separate knowledge according to a language, product or brand.
