Feature | LiveAgent | LeadDesk |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ❌No | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ❌No |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ❌No |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Provide awesome customer support with the right solution. Get access to ticketing with email, live chat, call center, social media, and customer portal with knowledge base.
We currently don’t have a LeadDesk migration plugin available. Are you interested in it? Let us know and we’ll get working!
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW and Yamaha in providing world class support to your customers.
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Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
Moving from TeamSupport to LiveAgent?
Considering migrating from TeamSupport to LiveAgent? Enhance your customer support with LiveAgent’s comprehensive ticketing system, live chat, call center, and more. Enjoy a free 30-day trial with no credit card required and seamlessly transfer your data. Join top companies like Huawei and BMW in delivering world-class support. Visit now to explore the benefits and start your free trial today!
Looking to move from LiveChat to LiveAgent?
Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.
Migrating from Zendesk to LiveAgent?
Liveagent is the most reviewed and #1 rated help desk software for smb in 2019 and 2020. Join companies like huawei, bmw, yamaha, o2 and oxford university in providing world class support to your customers. Liveagent is free forever or choose one of our three paid plans.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team