CS-Cart

CS-Cart integration

To place a LiveAgent live chat button to your CS-Cart shop, simply follow the integration guide below, or watch the provided video.

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How can you use it?

LiveAgent’s CS-Cart integration enables you to place a live chat button on your CS-Cart store. This seamless integration allows you to engage with customers in real-time, answer their questions instantly, and guide them through the purchasing process.

Step-by-step integration guide

To place a LiveAgent live chat button to your CS-Cart shop, simply follow the integration guide below, or watch the provided video.

Step 1: Create and customize your chat button

The first step is to create and customize a new chat button in your LiveAgent panel. If you don’t have a LiveAgent account yet, sign up for a free trial first.

Copy the HTML code (Ctrl+C) to your clipboard.

Step 2: Access your CS-Cart admin panel

Go to your CS-Cart admin panel and navigate to:

Quick Menu > Design > Blocks > Scroll to GRID 16 > Block ‘Customer Service’ > Click on Block Options > Choose Content tab

Step 3: Paste the HTML code

Paste (Ctrl+V) the HTML code below the </ul> line and save your changes.

Note: It is not necessary to use the ‘Customer service’ block. You can create your own blocks and use them as well.

Step 4: Verify the integration

Go to your store webpage, refresh it and your chat button is ready to use.

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What is CS-Cart?

CS-Cart is a powerful eCommerce platform designed to help businesses of all sizes launch and scale their online stores. With over 500 features, CS-Cart provides everything you need to build a successful online marketplace.

Key Features:

• Ready storefront - Pre-built templates to get you started quickly
• Multiple payment options - Support for many payment gateways
• Flexible shipping options - Configure shipping methods that work for your business
• Full inventory control - Manage your products and stock levels efficiently
• Unlimited products - Scale your catalog without limitations
• Promotional tools - Create discounts, coupons, and special offers
• Customizable design - Tailor your store to match your brand
• Robust ecosystem - Access to 2,000+ add-ons and 250+ partner developers

Benefits of CS-Cart integration

The integration allows you to place a live chat button on your CS-Cart website. The main benefits of integrating the live chat button are:

• Improved sales - Engage customers in real-time and guide them through the purchase process
• Reduced costs - Resolve customer issues faster and reduce support tickets
• Competitive advantage - Stand out from competitors with instant customer support
• Better customer satisfaction - Provide immediate assistance and build customer loyalty