Looking to migrate from HelpCrunch? Migrate to LiveAgent and get access to a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Explore the features and switch today.
Feature | LiveAgent | HelpCrunch |
---|---|---|
Feature Ticketing | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Live Chat | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Call Center | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Self-Service | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Facebook | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Twitter | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Instagram | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Viber | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature WhatsApp | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Knowledge Base | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Customer Forum | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Automation and Rules | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature API | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Interactive Voice Response (IVR) | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Video Calls | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Unlimited History | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Unlimited Websites | LiveAgent ✅Yes | HelpCrunch ✅Yes |
Feature Unlimited Chat Buttons | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Unlimited Tickets/Mails | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Unlimited Call Recording | LiveAgent ✅Yes | HelpCrunch ❌No |
Feature Unlimited 24/7 Support | LiveAgent ✅Yes | HelpCrunch ✅Yes |
That’s right, it’s completely free. All you have to do is export your data to LiveAgent. Switch to a fully featured solution with 24/7 customer support.
LiveAgent offers migration plugins but we currently don’t have a working plugin for HelpCrunch. Let us know if you’re interested and we’ll get to it.
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Get LiveAgent free forever or choose one of our three paid plans.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Most Popular
Migrate your data from any of the below-listed live chat solution providers for free. Make the switch today. We’ve got you covered.
Provide excellent customer service
Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.
LiveAgent monthly updates: April edition
Discover LiveAgent’s April updates: chat fixes, improved ticket sorting, API enhancements & a new HelpDesk migration plugin. Read more!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.