"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
Looking for a Vocalcom alternative?
Discover why LiveAgent is the best Vocalcom alternative on the market.
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Fed up with your help desk software?
Switch to a different help desk software and improve your customer service. LiveAgent is the ultimate customer support solution for your business. Provide support via multiple channels and accounts. Provide help with the best tools and ease your workflow with a great ticket system.
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Vocalcom vs LiveAgent at a glance
See a detailed comparison of Vocalcom vs LiveAgent features.
LiveAgent | Vocalcom | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Improved Satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Powerful Vocalcom alternative
Switch to a powerful help desk software that can do it all.
LiveAgent takes your customer support service to the next level. Provide support via email, live chat, social media, knowledge base and call center easily. Everything is managed via a reliable ticket system, so there is no need to worry about messy communication. Everything is right there and sorted, as it should be.
Stay social
Switching to a different software doesn’t mean you have to lose social media support.
LiveAgent offers plenty of social media features, such as Facebook, Viber, Instagram, Twitter and WhatsApp integration. You can keep providing support through channels preferred by your customers.
Fastest live chat
Live chat is one of the best tools you can use to provide customer support. It needs to be reliable, always available and as fast possible.
LiveAgent has the fastest live chat available on the market, with chat displayed speeds at 2.5 seconds. Furthermore, you can see what your customers are typing even before they hit send. You can prepare your answers in advance.
Ready to pay less for better tools?
Great software doesn’t have to be that expensive. LiveAgent offers you three great paid plans that are packed with tools, features and integrations and won’t ruin your budget.
Keep the tools you need and don’t overpay. Have a look at our plans and pick the one that fits you the best.
Testimonials
Get LiveAgent and join 7000 happy clients
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Since we are using LiveAgent our response time improved by 60%. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
