Confirmation Email Templates
Discover the art of crafting perfect confirmation emails with personalized templates and examples for order, registration, and delivery.
3 min read
LiveAgent
Customer Portal
+1
Every organization operating in the digital world needs to verify the identities of its users or clients. When you are unable to meet people face to face in an office, check their ID, or ask them to sign papers, you have to use other means to check whether the information they share is correct and that their inventions are genuine. This is especially true when you operate a customer portal.
So how can you verify that your customers are who they say they are? One way to do it is by sending a verification email.
What is a verification email? Why is it important?
A verification message is a type of email sent to a user or a client after they have taken a certain action. This action could be creating an account, signing up for a newsletter, voting in a competition, or creating a support ticket. A verification email should inform a user that they need to confirm their action. They can do so by clicking a link or a button placed in an email, or by entering a code that’s been sent to them through a dedicated website.
Verification emails are the core of every healthy ticketing database. If there’s any action that requires users or clients to provide their email address or a phone number, it should be followed by a verification email.
Requiring users to go through account confirmation helps reduce the number of unverified spam accounts. It also makes it easier for your marketing team to communicate with users or clients.
Furthermore, verification is helpful for users themselves because it reduces the risk of them creating an account using an incorrect or old email address they no longer have access.
When it comes to managing a customer portal, you also need to make sure that all accounts used to access it are valid and are owned by your customers or users.
Verification email subject line examples
- Confirm your email address
- Please verify your email for [company]
- Verify your email address for [customer portal’s name]
- Welcome to [customer portal], please verify your email address
- [name], please verify your account
- [company] – account verification
- [company] – email verification
- [email address] – complete your registration for [company/customer portal]!
- Activate your [company] account
- Verification email
- Your verification code
- Your [customer portal] security code is: [code]
- Check the verification code for [company]
- Please verify your email address
- Almost there!
- You’re almost done!
Verification email template ideas
Short verification email template
Hello [name]
You registered an account on [customer portal], before being able to use your account you need to verify that this is your email address by clicking here: [link]
Kind Regards, [company]
Hi [name],
We just need to verify your email address before you can access [customer portal].
Verify your email address [verification link]
Thanks! – The [company] team
Hey [name],
You’re almost ready to start enjoying [customer portal]. Simply click the big [color] button below to verify your email address.
[button]
Verification email template emphasizing the value
Hello [name/email address]
Are you ready to gain access to all of the assets we prepared for clients of [company]?
First, you must complete your registration by clicking on the button below:
[button]
This link will verify your email address, and then you’ll officially be a part of the [customer portal] community.
See you there!
Best regards, the [company] team
Verification email template with a confirmation link
Hi [name],
Thanks for getting started with our [customer portal]!
We need a little more information to complete your registration, including a confirmation of your email address. Click below to confirm your email address:
[link]
If you have problems, please paste the above URL into your web browser.
Verification email template with a code
Hi [name]!
Your verification code is [code]. Enter this code in our [website or app] to activate your [customer portal] account.
Click here [open code in app] to open the [app/portal landing page].
If you have any questions, send us an email [email to your support team].
We’re glad you’re here!
The [company] team
‘Thank you" verification email template
Thank you for choosing [customer portal] to deal with [client’s pain point].
The [customer portal] offers all of the information you need to get the most out of our [product/service] and much more.
To access your account, click on the big [color] button:
[Button]
Once again – thank you for joining our [customer portal] family!
