"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
Say goodbye to slow, subpar software
Switch to LiveAgent & we’ll migrate your data from Teamwork Desk for free.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Migrating from Teamwork Desk?
Migration from one customer support solution to another doesn't have to be a tedious and difficult process. LiveAgent help desk offers a free migration service from Teamwork Desk. Our customer support team can help you transfer your data and help you with the entire migration process. We'll make sure all of your customer details, tickets, tags, and other data will get safely transferred and you can start using your LiveAgent right away.
Try it for free
Teamwork Desk vs LiveAgent Comparison
| Feature | LiveAgent | Teamwork Desk |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ❌ No |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ❌ No |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ❌ No |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Complimentary assisted migration
Our customer service team will gladly help you with custom migration service from the start. We can transfer everything from the contact list, customers with ticket details, tags, and all of your feedback so you can focus on the important communication issues.
What kind of data can you migrate?
- People
Import everything from the contact directory, OTRS users and agents
- Tags
A complete backup of your tags to ensure your help desk operates correctly.
- Tickets
Migrate all of your customer conversations into a single inbox.
Would you like to do it on your own?
The migration plugin is one of the available export options for Teamwork Desk. It allows advanced users to handle the transfer of company documentation and all of the help desk data. All you need is to have your Teamwork Desk log-in details and API ready.
Migration to LiveAgent is simple
LiveAgent Product Tour
LiveAgent Product Tour
Let us take you on a tour of LiveAgent
Our ticketing system will make sure you won't find yourself drowning in email. Furthermore, it handles more than just that – it also covers all communication from live chat, knowledge base, call center and social media like Facebook, Twitter and Instagram. You can also connect your Viber and WhatsApp account. Everything is supported by a variety of advanced features that make your workflows simpler. You can also take advantage of more than 140 integrations with other software to connect your entire workflow into one place.
Get familiar with our multi-channel ticketing system
Ready to try it out?
Get to know LiveAgent and see its full capabilities in practice. Click the button below and start your free 30-day trial today, no strings attached and no credit card information required.
Testimonials
What our existing customers say about us
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"We love LiveAgent - it makes supporting our customers easy. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"We love LiveAgent - it makes supporting our customers easy. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We love LiveAgent - it makes supporting our customers easy. "
"I have to say, I have never experienced such a professional customer approach. "
Ready to Make the Switch?
Experience LiveAgent's powerful customer support platform with comprehensive features, 200+ integrations, and 24/7 support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
