The right help desk software for any startup
iveAgent is a dedicated multi-channel help desk software suitable for companies of any size.
The right customer service software for your startup
Provide the best customer experience with LiveAgent – a multi-channel customer support platform. Increase customer satisfaction with email, live chat, social media, calls, or a self-service portal.
Manage your communication from one place
Our ticketing system handles everything – emails, live chat, call center, social media, messaging apps, and a customer portal with a knowledge base
Advantages of using LiveAgent for your startup
An excellent help desk software offers a variety of tools for easier customer support interactions
Customer happiness
Improved customer interaction
Our ticketing system can help you manage all customer service channels from one dashboard so you can provide effective support. Solve customer queries faster, make customers happier, and grow a loyal customer base for your startup. LiveAgent offers many features to help you improve productivity and automate tasks to save your time.
Business success
Accelerated growth
Providing amazing customer support from an early start can help you get better customer feedback, gain customer loyalty, and become successful. Streamline your sales and go above customer expectations with our live chat widget and use it to give advice. Providing relevant information can encourage customers to make a purchase.
Brand awareness
Wider reach and smarter marketing
LiveAgent can help you with all sides of marketing communication. Send newsletters easily thanks to email templates and customer segmentation, or use our social media integrations to handle customer service requests. Integrate Facebook, Instagram, Twitter, Viber, or WhatsApp, and grow your online community.
Agent productivity
Efficient agent workflow
You don't have to extend your work day to handle individual customers after business hours. LiveAgent's effective tools help you deal with incoming tickets and save your precious time. Streamline the customer journey offline thanks to the self-service portal and solve simple issues with predefined answers.
A complete guide to the best customer satisfaction software
Over 190 CMS & Payment Gateways integrations with LiveAgent
Use cases
Ideal for any use and occasion
LiveAgent is an excellent startup customer service software for any type of niche. Whether you need to improve response times, give more communication options to your sales teams, or simply grow your business, LiveAgent is here for you. Take a look at how you can use LiveAgent to improve various areas of your business.
Common reasons why companies switch to help desk software
Take a look at some of the most beneficial reasons why companies switch to help desk software.
77%
Grow your customer base
Better customer support leads to more customers through word-of-mouth. Most customers would recommend a company to a friend after a positive experience. Grow your customer base thanks to positive recommendations from your loyal customers..
86%
Use your platform to increase sales by providing great customer support, purchasing advice, and choice recommendations. Your customers will be thankful for your quality service and much more willing to send money your way when they feel supported.
96%
Gain strong customer loyalty
Happy customers who receive reliable support from their favorite companies are more likely to buy from them again. LiveAgent can help you improve your customer retention and build strong customer loyalty across every convenient customer channel available to you.
Start using LiveAgent now!
Try all that we have to offer with a free 30-day trial
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
