"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
Looking for a Smartsupp alternative?
Discover why LiveAgent is the best Smartsupp alternative on the market.
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Fed up with your help desk software?
Do you need more than just a chat tool for your customer support? Try LiveAgent! LiveAgent is the ultimate omni-channel solution for your help desk. With more than 180 advanced features and over 40 third party integrations, LiveAgent is the ideal support tool for customer service teams of all sizes. Switch today and find out about benefits of using LiveAgent.
Try it for free
3 reasons why companies switch to LiveAgent
- Tons of useful features
Over 180 features to make your workflow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one of our three paid plans or pick out separate features to customize your help desk.
- Increased productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
SmartsUpp vs LiveAgent at a glance
See a detailed comparison of Smartsupp vs LiveAgent features.
LiveAgent | Smartsupp | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
Powerful Smartsupp alternative
If you’re looking for an Android help app packed with tools and features, you’re in the right place. LiveAgent connects you with your customers through multiple communication channels. We’re talking email, live chat, social media, call center, and knowledge base all within one powerful solution for your business. If you want to always be part of your customers’ conversations, the best social customer service software you can choose is LiveAgent.
All queries are managed by a ticket system to keep you organized and efficient.
Fastest live chat
For most businesses, live chat is the main tool for connecting with customers. Live chat needs to be fast, reliable, and always available on your website so you can effectively convert website visitors into paying customers.
LiveAgent boasts the fastest live chat widget on the market. It displays in just 2.5 seconds.
We're multilingual
Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.
LiveAgent vs Smartsupp comparison
Check out how we compare to Smartsupp based on customer reviews on Capterra
Get more for a great price
Getting more customer support tools for your business doesn’t have to be that expensive. In fact it can be a great deal.
LiveAgent won’t suck your budget dry. We have three great paid plans that are packed with tons of advanced tools, features, and integrations to help you provide the best support you possibly can. Check out our pricing plans to find out more!
Testimonials
Get LiveAgent and join 7000 happy clients
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
