Looking for a Qonvo alternative?
Discover why LiveAgent is the best Qonvo alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Fed up with your help desk software?
Are you looking for a powerful alternative to Qonvo that gives you more options for communicating with your customers? LiveAgent is the right choice for your business.
A great ticket system, coverage of the most important communication channels and ease of use make LiveAgent the ultimate help desk solution for your customer support.
Save more with LiveAgent
3 reasons why companies switch to LiveAgent
Call center support
Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk
Qonvo vs LiveAgent at a glance
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Qonvo
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Qonvo doesn't offer ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Qonvo doesn't offer Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Qonvo doesn't offer Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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Qonvo doesn't offer Self-Service portal.
|
| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Qonvo doesn't offer a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Qonvo doesn't offer a Twitter integration.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers an Instagram integration.
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Qonvo doesn't offer an Instagram integration.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Qonvo doesn't offer a Viber integration.
|
| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
|
LiveAgent offers a WhatsApp integration.
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Qonvo doesn't offer a WhatsApp integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Qonvo doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Qonvo doesn't offer customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Qonvo offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Qonvo offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Qonvo doesn't offer IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Qonvo doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Qonvo offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Qonvo doesn't offer unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Qonvo doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Qonvo doesn't offer unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Qonvo doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Qonvo offers unlimited 24/7 support.
|
Powerful Qonvo alternative
LiveAgent gives you everything so you can provide better support and focus on the important.
Provide support with powerful tools at your disposal. That means email, live chat, social media (Facebook, Instagram and Twitter), call center and knowledge base. Everything is managed via a reliable ticket system, so you don’t have to worry about messy communication.
The fastest live chat
Live chat is an essential and one of the most useful tools for communicating with your customers. It’s all about instant communication and therefore it has to be fast.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. With that, you can truly provide quick support.
Get more, pay less
Don’t pay for software that doesn’t do it all. Switch to a software that offers you a variety of tools for a great price.
LiveAgent has three great paid plans that are packed with tools, features and integrations made to ease your workflow. All you have to do is choose the one that suits you the most. See our paid plans and find out more.
See why companies switch to LiveAgent
Ready to get more and do more?
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Compare us to other solutions
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
FAQ
What is the Qonvo alternative?
What features does LiveAgent offer?
LiveAgent complaint management software comes with more than 180 features, such as IVR, automated ticket distribution, call routing, live chat, knowledge base, channel reports, and more.
Why should you choose LiveAgent?
LiveAgent is a help desk software that enables companies to manage their customers and their support staff, track activities, and analyze results.
Looking for a LiveCall alternative?
Discover why LiveAgent is the best LiveCall alternative on the market, with no setup fee, 24/7 customer service, and no credit card required. Stay closer to your customers and help them faster with LiveAgent's email, live chat, social media and knowledge base options. Start a free trial for 7 or 30 days with no credit card required.
LiveAgent is a fully-featured help-desk software that offers a great alternative to Crisp. It has served over 15,000 businesses and 150M end-users worldwide, boosting their customer service team's productivity and increasing customer satisfaction. LiveAgent provides a 7 or 30-day free trial and requires no credit card to get started.
Looking for a Customerly alternative?
LiveAgent is presented as the best alternative to Customerly for those looking for a new customer support software. It offers a wide range of features and integrations, including email, live chat, social media, knowledge base, and call center support. The platform is easy to set up and provides an intuitive interface that guides users through the process. With a free trial available, LiveAgent allows users to experience its benefits without any setup fee, credit card requirement, or long-term commitment.
Are you looking for a better LivePerson alternative?
Discover why LiveAgent is the best LivePerson alternative on the market for improving customer service with powerful tools, features, and integrations. Thousands of companies have switched to LiveAgent and improved customer support. Start a free trial today with no setup fee, 24/7 customer service, and no credit card required.
Looking for a LiveChat alternative?
LiveAgent is a great LiveChat alternative with over 175 features including the fastest chat widget, call center and coverage of channels like Instagram and Viber. The migration process from LiveChat to LiveAgent is easy and free, taking only 5 minutes. Plus, there is no setup fee, customer service is available 24/7, and no credit card is required. Start a 7 or 30 day free trial today by signing up with your email or your company email to get a sub-domain for your LiveAgent account.
Looking for a Tidio alternative?
LiveAgent is being presented as the best alternative to Tidio for customer communication software. Features such as 24/7 customer service and no setup fee are highlighted, and a free trial is available for 7 or 30 days. The unified system offers various channels for customer interactions, such as email, live chat, social media, call center, and knowledge base. The software aims to improve customer satisfaction and offers a convenient experience for users.
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