"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from OsTicket.
Looking to migrate from osTicket?
Considering a switch from osTicket to a different solution? LiveAgent is here to help you take care of customer service inquiries effectively. Switch to a multi-channel ticketing solution and migrate your data today. Provide better customer support with a fully featured help desk solution. Get access to a ticketing system that handles emails, live chat, call center, social media, and customer portal. Try it out for free with our 30-day trial today.
Try it for free
Why you should migrate to LiveAgent
- Increased satisfaction
Reliable customer service software means better workflow, happier customers and increased conversion rates.
- Saves time and money
LiveAgent offers a rich package for an affordable price and that's what makes it a great customer service software.
- Better conversion rates
Provide the best customer support and turn your website visitors and prospects into paying customers.
OsTicket vs LiveAgent Comparison
| Feature | LiveAgent | OsTicket |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ✅ Yes |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ✅ Yes |
| Video Calls | ✅ Yes | ✅ Yes |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ❌ No |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ❌ No |

Fastest live chat widget at your service
Migrate your conversations to LiveAgent live chat software. Create deeper customer relationships with a single button on your website. You can provide customer care on your websites with the fastest live chat widget on the market, with displayed speeds at 2.5 seconds. Have a look at the comparison of chat widgets or try it out and see for yourself. Increase customer engagement with proactive chat invitations, switch between chat windows and track customer interaction with analytics. Take advantage of the real-time typing view and provide a fast and consistent experience to your website visitors.

Start your trial and migrate
Migrate everything you require so you can start solving customer issues right away. Start getting familiar with LiveAgent. If you run into any trouble or want to learn something new, make sure to contact us. Our customer support team is available 24/7 for any questions you might have about LiveAgent.
Benefits of migrating to LiveAgent
Have a look at what you get when you decide to migrate to LiveAgent
- Multi-channel ticketing system
Emails, live chat, call center, customer portal, Facebook, Instagram, Twitter and Viber.
- Cost effective help desk
Pay for what you need and nothing else. Add custom features to your plan when you need them.
- Increased efficiency with features
Every tool is backed up with productivity features that help you automate and ease your workflow
- Integrations with over 140 apps
Integrate the apps with our plugins that help you to stay focused and switch less between windows.

Get access to our multi-channel ticketing system
When you migrate, you can look forward to expanding your reach and covering more communication channels than before. Handle email tickets, live chat, call center, customer portal, Facebook, Twitter, Instagram, WhatsApp and Viber. Get familiar with your new toolset while we migrate your data and learn how to provide support across all important communication channels.
Provide support across all important channels
LiveAgent Product Tour
LiveAgent Product Tour
Ready? Let's migrate your data
Start your free 30-day trial and get familiar with LiveAgent. When you decide you want to migrate your data, call us or leave us a message via live chat or email. We'll discuss your data migration and make sure you get all of your data from osTicket into LiveAgent. Want to find out more first? Have a look at our Tour video or browse through features, integrations or other pages to find out more about LiveAgent.
Testimonials
What our existing customers say about us
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Since we are using LiveAgent our response time improved by 60%. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Since we are using LiveAgent our response time improved by 60%. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
Ready to Make the Switch?
Experience LiveAgent's powerful customer support platform with comprehensive features, 200+ integrations, and 24/7 support.


