Say goodbye to osTicket

Switch to LiveAgent & migrate your data today.

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✓ Customer service 24/7
✓ No credit card required
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Looking to migrate from osTicket?

Considering a switch from osTicket to a different solution? LiveAgent is here to help you take care of customer service inquiries effectively. Switch to a multi-channel ticketing solution and migrate your data today. Provide better customer support with a fully featured help desk solution.

Get access to a ticketing system that handles emails, live chat, call center, social media, and customer portal. Try it out for free with our 30-day trial today.

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Why you should migrate to LiveAgent

Here are 3 main benefits of using LiveAgent.

Increased satisfaction

Reliable customer service software means better workflow, happier customers and increased conversion rates.

Saves time and money

LiveAgent offers a rich package for an affordable price and that’s what makes it a great customer service software

Better conversion rates

Provide the best customer support and turn your website visitors and prospects into paying customers.

osTicket vs LiveAgent comparison

Feature	LiveAgent	osTicket
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

Start your trial and migrate

Migrate everything you require so you can start solving customer issues right away. Start getting familiar with LiveAgent.

If you run into any trouble or want to learn something new, make sure to contact us. Our customer support team is available 24/7 for any questions you might have about LiveAgent.

Benefits of migrating to LiveAgent

Have a look at what you get when you decide to migrate to LiveAgent

Multi-channel ticketing system

Emails, live chat, call center, customer portal, Facebook, Instagram, Twitter and Viber

Cost effective help desk

Pay for what you need and nothing else. Add custom features to your plan when you need them

Increased efficiency with features

Every tools is backed up with productivity features that help you automate and ease your workflow

Integrations with over 140 apps

Integrate the apps with our plugins that help you to stay focused and switch less between windows

Get access to our multi-channel ticketing system

When you migrate, you can look forward to expanding your reach and covering more communication channels than before. Handle email tickets, live chat, call center, customer portal, Facebook, Twitter, Instagram, WhatsApp and Viber. Get familiar with your new toolset while we migrate your data and learn how to provide support across all important communication channels.

Provide support across all important channels

LiveAgent Product Tour | Live AgentP0Y0M0DT0H0M145S

Live AgentOctober 14, 2024

Ready? Let's migrate your data

Start your free 30-day trial and get familiar with LiveAgent. When you decide you want to migrate your data, call us or leave us a message via live chat or email. We’ll discuss your data migration and make sure you get all of your data from osTicket into LiveAgent.

Want to find out more first? Have a look at our Tour video or browse through features, integrations or other pages to find out more about LiveAgent.

What our existing customers say about us

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Hendrik Henze , HEWO Internetmarketing
Since we are using LiveAgent our response time improved by 60%.
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Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
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We find LiveAgent to be the best live chat solution by far.
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We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
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With LiveAgent we’re able to give our customers support wherever they are.
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I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
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I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
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We love LiveAgent - it makes supporting our customers easy.
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We like to offer our customers the best support experience. That’s why we chose LiveAgent.
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From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Rick Nuske , MyFutureBusiness
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
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We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
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LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
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I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
Alexandra Danišová , Nay
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
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Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
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