"I have to say, I have never experienced such a professional customer approach. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Novocall today.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Moving from Novocall to LiveAgent?
The LiveAgent platform has all the tools you need to provide an excellent customer service experience. Our all-in-one ticketing system can handle emails, chats, social channels, call centers, and knowledge bases at a fair price. We invite you to sample our help desk software for 30-days free. You will not be required to provide your credit card information.
Try it for free
Novocall vs LiveAgent Comparison
| Feature | LiveAgent | Novocall |
|---|---|---|
| Ticketing | ✅ Yes | ❌ No |
| Live Chat | ✅ Yes | ❌ No |
| Call Center | ✅ Yes | ✅ Yes |
| Self-Service | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ❌ No |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ❌ No |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ❌ No |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ❌ No |
| Unlimited Call Recording | ✅ Yes | ✅ Yes |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Migrate today
Connect your data to our customer center software and access our ticketing system, which handles emails, live chats, call centers, customer portals, knowledge base, and social media – Facebook, Twitter, Instagram, WhatsApp and Viber. Provide outstanding customer service across all channels with ease.
Would you like to migrate on your own?
Our staff is currently working on a migration plugin for Novocall. Stay tuned for more information!
What kind of data can I migrate from Novocall?
- People
Migrate your workflows into the LiveAgent without problems.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from Novocall to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Significant savings and ROI
Get LiveAgent free forever or choose one of our three paid plans.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate from Novocall today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyTestimonials
What our existing customers say about us
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
Ready to migrate from Novocall to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
