"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
Looking for a Novocall alternative?
Discover why LiveAgent is the best Novocall alternative on the market.
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24/7 Customer service
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Fed up with your help desk software?
Are you looking for a software that can do more than just phone calls? LiveAgent is the ultimate omnichannel help desk solution to help make your customer support better. LiveAgent offers you plenty of communication channels, more than 175 features and over 40 integrations to help you provide the best customer support possible.
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Novocall vs LiveAgent at a glance
See a detailed comparison of Novocall vs LiveAgent features.
LiveAgent | Novocall | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
A powerful Novocall alternative
Bring your customer support to a higher level and provide your customers with the option to connect with you via multiple channels. Email, live chat, social media, call center and knowledge base are all included within one ultimate solution.
Everything is managed via a reliable ticket system, so every single communication you receive is sorted automatically. That way you can focus on the important and save time.
The fastest live chat
Live chat is an essential tool when it comes to providing customer support. It allows your customers to connect with your agents instantly from your website.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Provide support with lightning speed.
Call center support
If you don’t want to give up on call center, you don’t have to. LiveAgent allows you to set up your call center quickly and easily. You can connect it with your browser, phone or any other equipment of your choice.
There is no need for 3rd party providers, LiveAgent takes care of everything for you.
Ready to switch to LiveAgent?
Switch to LiveAgent and give your customers more options when it comes to customer support. LiveAgent has three great pricing plans packed with useful tools, features and integrations to speed up your workflow. Have a look and decide which one suits you the best.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We see LiveAgent as a great tool for communicating with customers. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We see LiveAgent as a great tool for communicating with customers. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We see LiveAgent as a great tool for communicating with customers. "
"It's a pleasure to have a great portal that improves our customer service. "
Frequently asked questions
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
