"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Jira.
Want to migrate from Jira to LiveAgent?
LiveAgent offers a free Jira migration which can be done through our built-in plugin or by our technical support staff. Transferring your data from Jira to LiveAgent is quick, secure, and free of charge. Migrate from Jira to LiveAgent today.
Try it for free
Jira vs LiveAgent comparison
| Feature | LiveAgent | Jira |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ❌ No |
| Call Center | ✅ Yes | ❌ No |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ❌ No | |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ❌ No |
| Customer Forum | ✅ Yes | ✅ Yes |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ❌ No |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ❌ No |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Use our pre-built Jira migration plugin
You're only a few clicks away from transferring your Jira data into LiveAgent. All you have to do is log in to your LiveAgent dashboard, and click the activation slider inside your plugins. The Jira data migration will only require your API key — no additional coding is necessary.
Complimentary Jira migration
Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Jira into LiveAgent. We will securely migrate all your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
What kind of data can I migrate from Jira?
- People
Easily migrate agents, admins, end users and customers.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
- Tags
Migrate all your department and ticket tags.
What you can enjoy once you migrate from Jira
- Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
- Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
- Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Migrate your data from Jira today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
Medium business
A versatile and balanced plan for full-scale customer support
Large business
An all-inclusive plan with all features and capabilities
Testimonials
What our existing customers say about us
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"With LiveAgent we're able to give our customers support wherever they are. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"With LiveAgent we're able to give our customers support wherever they are. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
Ready to migrate from Jira to LiveAgent?
Experience a fully-featured help desk solution with 24/7 support, advanced features, and seamless data migration.


