TimeCamp

TimeCamp integration

TimeCamp is a time tracking app that can track your teams’ projects, tasks, profitability, and productivity. TimeCamp automatically starts tracking time whenever you start a specific task, so you don’t have to worry about turning on a time tracker. TimeCamp also offers reporting, billing tracking options, and easy invoicing.

How can you use TimeCamp?

Take advantage of TimeCamp if you want to track team performance or how much time your employees spend on helping your customers. You can start using TimeCamp for free or pay a small fee for additional features. TimeCamp has multiple pricing plan options so you don’t have to worry about overpaying for the features you won’t use.

Take advantage of automatic time tracking

If you’re just too busy answering tickets, calls, or writing knowledge base articles, you can use automatic time tracking to track your work activity across all platforms on the web. How? TimeCamp’s automatic time tracking recognizes activity according to keywords.

How can you benefit from the TimeCamp integration?

• Track your team’s performance
• Gain an overview of how much time you spend on various tasks
• Improve your customer support desk workflow and reallocate resources based on the data collected

How to integrate TimeCamp?

To start using TimeCamp with LiveAgent, simply create your TimeCamp account and start tracking your work time. You can choose to track your work time from the website app, via a browser extension (such as this one for Google Chrome), or by simply downloading the app to your computer.

Go to the TimeCamp website and create your free account or log in to your existing one. Account creation takes just a minute and you don’t have to input any credit card information to get started.

The new account automatically starts with a free 30-day trial of the Pro version which will revert back to the free version after the 30 days, so you won’t lose your worktime progress.

Create a new time entry for your customer support activities or for a specific activity. For example, you can track team productivity separately for social media platforms and another time entry for calls or emails. The choice is yours.

When you’re done, simply click the button and start tracking your activity level on specific tasks. Whenever you finish an activity, click on the stop button to stop tracking the working time.

You can also have a look at your statistics such as away time and time spent in certain apps on your computer. TimeCamp can improve your customer service teams’ performance with all-in-one employee monitoring capabilities. Try TimeCamp with LiveAgent to get the best results from your customer service teams.

Curious to find out what else you can do with LiveAgent? Have a look at our product tour video or check out our feature page to see everything we have to offer.