Sangoma

Sangoma is a leading global Communications as a Service (CaaS) provider in USA and Canada that empowers businesses of all sizes to connect to the people and processes that matter. Since its inception, Sangoma has been recognized as a trusted leader in the communications industry and continues to offer a stable, global presence, future-forward vision, and diverse portfolio of solutions, services, and support.

Sangoma’s solutions are trusted by leading companies worldwide, from SMBs to enterprises, and in [contact centers](/customer-support-glossary/contact-center/ ‘Explore the comprehensive guide on contact centers in 2024, detailing their definition, types, trends, and benefits. Discover the key differences between contact centers and call centers, and learn how they revolutionize customer service with advanced technology and multichannel communications. Dive into future innovations and metrics to measure success, and see why understanding contact centers is essential for business success. Start your journey to improved customer interaction today!"), carrier networks, and data communication applications. Sangoma customers have the most reliable and flexible business platform on the market with concierge support from the Sangoma team.

Whether you’re an Enterprise company looking for telephone service between one or multiple locations OR are an MSP or ITSP looking to supplement your income with SIP Trunking or add additional features to your current SIP Trunking product, Sangoma has the right service for you.

How can you use it?

LiveAgent and Sangoma are now partners, which made the Sangoma integration easier than ever. LiveAgent does not charge any additional fees for connecting a Sangoma VoIP number with your [call center](/call-center-software/ ‘Discover LiveAgent’s top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!’).

If you are interested in connecting Sangoma with the LiveAgent call center, simply login to your [LiveAgent](/login/ “Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don’t have an account? Start your free trial today—no credit card required. Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy.’) account and follow the instructions.

1. Log in to your LiveAgent account
2. Navigate to Numbers

3. Search for Sangoma

4. Click on add
5. Insert required credentials

Cost of integrating Sangoma:

If you have a subscription with Sangoma, the integration is free of charge. However, Sangoma charges for its services since the company operates separately.

Key features and benefits of Sangoma

• Unique Value - Tailored solutions for your business needs
• Extensive Coverage - Access in Canada and USA
• Buy What You Need - Flexible pricing and service options
• Remote Call Forwarding - Manage calls from anywhere
• Reliability - Trusted by leading companies worldwide
• SMS/MMS - Comprehensive messaging capabilities
• On-Demand Capacity - Scale your services as needed

Would you like to learn more about how call center software works? Check out the video below.