Orion Telekom

Orion Telekom integration

Orion Telekom integrates with LiveAgent, enhancing communication efficiency via VoIP services. The integration is free with LiveAgent, offering benefits like cost-effectiveness, scalability, and easy customization. Orion Telekom aims for regional leadership in telecommunications.

In an era marked by constant change, where emerging needs and opportunities abound, there is a pressing necessity for enhanced speed, reliability, and excellence. It is imperative to possess a clear understanding of one’s identity and capabilities. Orion Telecom epitomizes this ethos as a young, innovative, and dynamic telecommunications company.

Orion Telecom, established in 2010 in Belgrade, was the result of the merger of three leading alternative internet providers: Media Works, Neobee.net, and SezamPro. Despite its relative youth, the company leverages two decades of telecommunications experience. Drawing its name from the constellation Orion, the brightest and most universally visible constellation, the company’s name reflects its ambitious aspirations.

The company’s market positioning owes much to its distinctive ownership structure, which provided significant initial credibility. Financial backing from reputable sources such as the European Bank for Reconstruction and Development, as well as prominent European hedge funds, underscored the company’s potential in the Serbian and Western Balkans telecommunications market. Orion Telecom’s mission is to deliver high-quality, innovative telecommunications solutions, while its vision is to be recognized as a top-tier service provider and a regional leader. The overarching goal is to achieve market dominance, extending beyond Serbia to a broader geographical expanse.

How can you use it?

LiveAgent has partnered with Orion to simplify the integration of Orion numbers into your [call center](/call-center-software/ ‘Discover LiveAgent’s top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!’). The best news? LiveAgent doesn’t charge any extra fees for this connection.

To connect Orion with your LiveAgent call center, just log in to your [LiveAgent](/login/ ‘Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don’t have an account? Start your free trial today—no credit card required. Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy.’) account and follow the provided instructions. It’s easy and hassle-free!

1. Log in to your LiveAgent account
2. Navigate to Numbers

3. Search for Orion Telekom

4. Click on add
5. Insert required credentials

Cost of integrating Orion Telekom:

LiveAgent subscription includes integration at no extra cost, whereas Orion offers its services for a fee as they are a separate business.

Benefits of Orion Telekom:

• Cost-effective
• Scalability
• Flexibility
• Access in Serbia
• Easy Customisation

Would you like to learn more about how call center software works? Check out the video below.