Intercom

Intercom integration

Intercom is a messaging platform used by businesses to communicate with customers. Messaging can be used to collect and filter data to create targeted messages. Intercom integration with LiveAgent allows businesses to manage customer messages efficiently, track updates, and improve workflow without switching apps.

What is Intercom?

Intercom is a conversational relationship platform where you can also manage and store data since 2011. It provides businesses with tools to communicate with customers through various channels and maintain detailed customer information.

How can you use it?

Use this integration to keep track and manage messages or users. You can add events, notes, create users, manage tags, update companies, send incoming messages and more. Intercom integration will also notify you about news, updates and new customers.

By integrating Intercom, you can:

• Respond to your customers from LiveAgent
• Create users
• Update companies
• Add tags
• Collect data from messaging
• Improve customer service workflow

Benefits

• Keep track of your business messaging - Monitor all customer conversations in one place
• Collect data and manage customers - Gather valuable customer information and manage it efficiently
• No more switching between apps - Handle everything from LiveAgent without leaving the platform