CRM Features for Customer Support
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CRM
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Firmao integration
Firmao is a Customer Relationship Management (CRM) platform that focuses on helping small businesses grow. It offers multiple functionalities in one package such as email, telephony, and more in addition to the CRM.
What is Firmao?
Firmao is a Customer Relationship Management (CRM) platform that focuses on helping small businesses grow. It offers multiple functionalities in one package such as email, telephony, and more in addition to the CRM.
How can you use Firmao?
Firmao is a multipurpose solution that can be used to handle many tasks. Take advantage of Customer Relationship Management software that can help you with mailing, calls, or Google Ads management, and stay on top of your sales processes and conversion control. Firmao can also help you with invoicing, timesheets and project management, obtaining leads, workflows, and pricing.
LiveAgent and Firmao can help you manage your customer relationships effectively. Share contacts between the two apps, or leave tasks and share notes. Take advantage of LiveAgent tools such as our ultra fast live chat widget, build your own knowledge base via the customer portal, or set up your own cloud call center.
What are the benefits of using Firmao?
- Flexible, multi-purpose business solution - Handle multiple business functions in one platform
- Reliable CRM software - Trusted by small businesses for managing customer relationships
- Flexible and affordable pricing - Scalable pricing options that grow with your business
How can you integrate Firmao with LiveAgent via Zapier?
Firmao and LiveAgent are both available on Zapier for making easy integrations. Zapier adds various integration options, so the number should grow substantially in the future. Follow the guide below to learn how to integrate Firmao with LiveAgent.
Click on this link to start the integration process via Zapier. You will be taken to a signup/login page. If you don’t have a Zapier account yet, you can create one for free. Then simply log in and continue to the Firmao integrations page.
Click on “Accept Invite & Build a Zap” and then click on “Create Zap” in the next section. Find Firmao in the search field and click on it.
Now you have to decide what type of integration you would like to build. You can select from a few options in this section. Select the Event you would like to use as an integration trigger. Click on Continue and you will be asked to sign in to your Firmao account. When you do, continue with the next step.
In this last step, you need to select what will happen in LiveAgent after the initial trigger. Search and find LiveAgent in the field, and select what you want to happen in the integration. Then you just need to log into LiveAgent. Finish the integration and you’re done.
Zapier allows you to mix and match various integrations options. Feel free to connect multiple apps to create unique integrations for the right occasion, or create more integrations between Firmao and LiveAgent.
