Open-Xchange
Open-Xchange is a productivity software with email, document management, and social media integration, suitable for offices or help desks. Integrate with LiveAg...
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Exim integration
Exim is a mail transfer agent that works on Unix-like operating systems. It’s free software that works as a flexible mailing agent. It has a highly flexible configuration that can be set up to handle many tasks, such as virtual domains and the expansion of mailing lists. This is a feature that not many other mail transfer agents have.
How can you use Exim?
Exim can make the ideal email client for users who want more flexibility and configuration options from their mail transfer agent. Connect Exim with your LiveAgent ticketing system for even larger flexibility when it comes to providing customer support via email ticketing. Connecting your email to the LiveAgent ticketing system helps improve your help desk in multiple ways. First and foremost, it fetches all of your emails from every email account you provided and smartly organizes them for you. The ticketing also allows you to keep a much better track of conversations, tag tickets as solved, and help customers faster with various other features.
Furthermore, you can connect multiple email accounts, create and select departments responsible for various issues coming in tickets, or keep track of agent ranking to see how well your help desk is doing. Check out the full feature list and see everything the LiveAgent ticketing system can help you with. That’s not all, the ticketing system also connects with more than just email. Create a live chat widget and put it on your website, set up a call center with your computer, write articles and forum posts for your customer portal, or get social with social media – Facebook, Twitter, Instagram, WhatsApp and Viber.
What are the benefits of Exim?
- Additional IP addresses
- Address tests
- Bounced message
- Manual route domains
- Additional domains
