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CloudItalia

CloudItalia integration

CloudItalia is an Italian telecommunication service company, also providing VoIP call services for business clients since 2012. The goal of the company is to provide services that are: reliable, low cost and with great performance.

CloudItalia VoIP partner LiveAgent
CloudItalia integration in LiveAgent

How can you connect CloudItalia with LiveAgent?

If you would like to connect your CloudItalia VoIP number into LiveAgent, you can do that easily from LiveAgent. Click on:

  1. Configurations
  2. Call
  3. Numbers
  4. + (button)
  5. Search for CloudItalia
  6. Fill in the VoIP number (from CloudItalia)
  7. And use right away
CloudItalia navigation in LiveAgent

Integration costs:

Since CloudItalia is already built in to LiveAgent, thus there are no integration costs involved. So, if you have a LiveAgent subscription, there is no additional fee. Although, bear in mind that CloudItalia charges for its VoIP services separately.

Benefits:

  • Improved CX
  • Better customer service productivity
  • Inbound and outbound calls through an internet connection
  • Free integration
  • Cost-efficient

If you would like to learn more about how call center software works, check out the video down below.

Thumbnail for Call center software demo

Frequently asked questions

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Don't have LiveAgent yet?

No problem! LiveAgent offers a 30-day free trial where you can test the free CloudItalia integration!

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