3dcart shopping cart software is the ultimate all-in-one e-commerce solution for managing your online store over the web (there’s no need to install any software on your desktop). The software enables you to control online and offline payment options, set up real-time shipping options, contact your customers, manage your shop inventory, and much more!
LiveAgent’s 3dcart integration enables you to place a live chat button on your 3dcart store. The button can help your customers get fast and convenient support. This can increase customer loyalty and happiness and help you turn website visitors into paying customers.
LiveAgent’s live chat widget is the fastest and leanest on the market with loading speeds at 2.5s. Having a chat widget on your site can improve your customer’s satisfaction, and in turn sales, and marketing capabilities.
LiveAgent’s live chat widget is equipped with tons of useful features, including proactive chat invitations and online visitor monitoring that tracks how long each website visitor is on your site, what actions they take, as well as their geographical location.
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If you’d like to place a LiveAgent chat button on your 3dcart site, please follow the integration instructions outlined below or follow the instructions showcased in our video.
If you have never created a LiveAgent button before, log in to your account and go to Configuration > Chat > Chat buttons and click on the orange button at the top to create a new one.
Pick a button design and go through the setup. This includes naming the button, selecting the department you want new chats to be routed to, and the chat button’s language (amongst other options.) Click on Save when you’re done.
Now go to the integration section in the left panel and copy the code. You will need to place this code into the footer or header of your 3dcart website.
Open 3dcart and go to Content > Site Content. Click on the Header and Footer section and paste your button code into the Global Footer section. Enable the block and Save your changes.
3dcart can also be integrated with LiveAgent via Zapier. Follow this guide to learn how to make a custom integration.
This guide may show different options in some parts of the integration setup due to the vast number of integration options. However, it generally stays the same and it’s easy to go through no matter what kind of integration you pick.
Create a Zapier account or log in to your existing account and go to the LiveAgent + 3dcart integrations page. Scroll down until you see the Connect LiveAgent and 3dcart in the Minutes section. Pick a trigger and an action that will connect the two apps.
The first step in our integration is to connect to a 3dcart account and allow Zapier to manage our data. Next, there’s a trigger test. After that, you need to set up a LiveAgent action. In this example, it’s creating an email. Fill out the required fields such as the sender and recipient email adresses, message subject, and email body. Continue with the test and turn on the Zap.
Check your email inbox to see if it works.
3dcart is an eCommerce platform for online stores. The company provides a feature-rich platform, making e-commerce easy and effective for all vendors.
In order to implement a live chat button to your 3dcart store, you need to:
1. Create a live chat button in LiveAgent
2. Copy the HTML code from LiveAgent
3. Paste the code inside your 3dcart store (video guide)
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