
Helpdesk Software for Software & Internet Industry
Enhance your software business with LiveAgent, the top-rated help desk solution offering 24/7 customer service with no setup fees. Start your free trial now!

Discover how LiveAgent improves your webhosting business.
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Complete your digital presence with LiveAgent and provide first-class customer service. Stay closer to your customers and help them faster with LiveAgent.
Reduce the volume of incoming support tickets by providing a comprehensive self-service portal that's accessible 24/7/365.
Keep your customer's data protected with state-of-the-art security measures including HTTPS encryption, DDoS mitigation, and more.
Attract new customers and increase customer lifetime value by providing unforgettable experiences that create positive word of mouth.

Webhosting and server maintenance require great attention and concentration, just like your customers. A single short error can cause many problems for the infrastructure and your success. Inform your customers immediately on real-time chat and provide them with the right solution for their needs.

Questions, requests, problems, inquiries… Your clients have the most varied issues that need to be resolved. Create your own customer portal linked with a knowledge base and FAQs and give the client the option to search for answers themselves. Your support agents can now focus on different aspects and also provide help based on a more personal approach.

Overcome the boundaries of multiple channels that the customer uses to contact you. Start solving the problem on chat during working hours, continue in a ticket during evening hours, and complete the request the following day via a call. All from one place – nice and clear. Watch your revenues grow.
See our success stories and testimonials and discover the positive impact of the implementation of help desk software on Webhosting industry
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.

Enhance your software business with LiveAgent, the top-rated help desk solution offering 24/7 customer service with no setup fees. Start your free trial now!

Boost your e-commerce with LiveAgent's top-rated helpdesk software. Streamline support, enhance loyalty, and reduce cart abandonment. Try free!

Boost customer support in fitness & healthcare with LiveAgent. Multi-channel helpdesk, live chat, secure data & 30-day free trial. Try now!