Helpdesk Software for Software & Internet Industry
Enhance your software business with LiveAgent, the top-rated help desk solution offering 24/7 customer service with no setup fees. Start your free trial now!
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Valuable in every single industry
Discover how LiveAgent improves your E-commerce business.
No setup fee
24/7 Customer service
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Helpdesk software for E-commerce & Services industry
Get closer to your potential shoppers with LiveAgent – the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Try it for free
- Boost satisfaction
Improve your response times by up to 26% by streamlining all customer messages from email and social media into a single inbox with our helpdesk ticketing software.
- Assist in real-time
Guide your customers through the checkout process and answer any questions they may have in real-time with our native live chat widget.
- Grow customer loyalty
Improve your customer loyalty by making each support experience memorable and personalized with the built-in CRM in our service desk software.
Improve happiness & satisfaction
Implementing LiveAgent for e-commerce on your website is question for a couple of seconds. However the impact on your e-commerce, lasts for the whole time. Bringing LiveAgent helpdesk software to your e-shop can raise the happiness of your customers by more than 60%.
Guide your customers
Offering helping hand to your customers at the right time can have a significant impact on your business. Every time they may have a question, your live chat or call center are exactly there for you. Power your customer service with LiveAgent for e-commerce.
Build the loyal customer base
The loyalty of the customers should be one of the key metrics for your business. They prefer your products & services and will stay with you until they are satisfied. The more loyal customers you have, the better results you will see at the end of each passing month.
Reduce the shopping cart abandonment
Monitor your customers, prepare in advance and reach out before they can bounce with proactive chat invitations. With live chat, you can provide customer support 24/7 even when you're offline with contact forms.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and find out how can LiveAgent IT help desk software boost your customer support and increase the happiness of your business partners
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
