"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
Help desk software that adapts to your industry
LiveAgent is a trusted support tool for SaaS, e-commerce & more.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Valuable in every single industry
Discover how LiveAgent adapts to the needs of different industries. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software.
Get started today
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Explore how LiveAgent fits your niche
- Accounting & Legal
Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.
- Automotive
Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.
- Banking & Insurance
Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.
- E-commerce & Services
Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.
- Entertainment
Connect with your customers at scale and provide support on the channels they use most from one streamlined app.
- Fashion
Make more sales by monitoring your website visitor's behavior and by creating personalized product recommendations in real-time.
- HR & Recruitment
Boost your recruitment with the right automation workflows and focus on building lasting relationships.
- Webhosting
Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.
- Healthcare
Deliver exceptional customer service experiences with real-time support options and self-service hubs.
- Real Estate
Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.
- Travel & Accommodation
Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.
- Retail
Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.
- SaaS
Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.
- Software & Internet
Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.
Testimonials
Get LiveAgent and join 7000 happy clients
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"We love LiveAgent - it makes supporting our customers easy. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
Grow with the best
Join the ever-growing list of businesses that rely on LiveAgent and come from different industry environments. Learn how they benefit from the omnichannel communication platform to fit their unique needs.
With multichannel ticketing, live chat, automation rules, SLAs, and a self-service knowledge base, it's the all-in-one helpdesk solution trusted from travel desks to SaaS start-ups and accounting firms alike.
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
Learn more
Helpdesk Software for Software & Internet Industry
Enhance your software business with LiveAgent, the top-rated help desk solution offering 24/7 customer service with no setup fees. Start your free trial now!
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Helpdesk Software for Retail Industry
Boost sales and customer satisfaction with LiveAgent's helpdesk software for the retail industry. Engage customers via social media, live chat, and more. Start ...
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Take a tour of LiveAgent
Discover LiveAgent's all-in-one help desk software with 130+ features, 200+ integrations, & 30-day free trial. No credit card required!
8 min read
