one tool
Increase sales with help of LiveAgent.
- ✓ No setup fee
- ✓ Customer service 24/7
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At a standstill? Increase sales with LiveAgent!
Customer satisfaction is closely correlated with retention, loyalty, and sales. If you want to increase sales, the best thing you can do is create a customer-centric culture within your business.
The more you strive to satisfy your customers, the better your business will perform in terms of revenue. How? Read on to find out!
Best strategies to increase sales
Increasing sales is all about focusing on your customers. Make sure that your company is:
Providing value to customers
Reducing customer effort
Providing fast, personalized service
Increase sales with the right tools
With a help desk software like LiveAgent, improving your customer service, retention, loyalty, and sales will be a piece of cake. Why?
LiveAgent offers over 180 advanced help desk features and over 100 integrations that will help you provide the best service possible.
Why should you focus on improving customer service to increase sales?
Good service is wanted and expected
Customers expect impeccable service. If companies don’t provide it, customers abandon them. In fact, U.S. companies lose more than $62 billion annually due to poor customer service.
Negative reviews spread like wildfire
Americans tell an average of 15 people about a poor service experience, versus the 11 people they’ll tell about a good experience.
It's all about reducing customer effort
74% of people are likely to switch brands if they find the purchasing process too difficult.
Acquiring new customers is expensive
It is anywhere from 5 to 25 times more expensive to acquire a new customer than it is to keep a current one.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
LiveAgent features that help increase sales
Ticketing system with hybrid ticket streams
With LiveAgent, your emails, chats, calls, social media mentions, and tickets from other channels will end up in one universal inbox.
Internal and external real-time live chat
Live chat support is a key ingredient to increasing sales, as it helps businesses convert website visitors into paying customers.
Virtual built-in call center
Build a virtual call center as part of your multi-channel help desk solution. LiveAgent centralizes phone calls from your website or landline into a single place.
Social media support
Integrate your social media profiles into LiveAgent and reply to comments, private messages, or Tweets directly from your account.
Automation & canned responses
Utilize automation rules and canned responses to speed up mundane tasks. Save up to 15 hours each week with LiveAgent’s automation features.
Knowledge base builder
Build multiple internal and external knowledge bases as a part of your self-service solution. Create FAQs, forums, feedback and suggestion boxes, and more.
Data analytics and reporting dashboard
See who is interacting with your company and monitor the service they’re receiving. See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.
Reasons why companies switch to LiveAgent
What makes LiveAgent the right tool for increasing sales?
Most reviewed and #1 rated
LiveAgent has been the most reviewed and #1 rated help desk software for small businesses in 2020.
Preferred by 21K businesses
Over 21,000 businesses across various industries have chosen LiveAgent for their customer support needs.
Packed with 180+ features
With 180+ features, 100+ integrations and endless customizations, the tool easily adapts to your business requirements.
Cloud-based and secure
Fully cloud-based, secure, easy to set up and use. Get started with LiveAgent in minutes.
Transparent and affordable pricing
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features.
What are you waiting for? Increase sales, starting today!
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
What is a good increase in sales?
A good increase in sales highly depends on the size of your company. But in general, a sales increase of 5 to 10 % is quite good.
How can LiveAgent help you increase sales?
LiveAgent's customer service software helps companies increase sales by providing excellent customer support. Since agents work from one interface, they can promptly answer all customer inquiries. Therefore, they can decrease unnecessary wait time.
What are other business benefits of LiveAgent?
LiveAgent's help desk solution increases customer satisfaction, customer retention, saves time and reduces costs associated with customer support.
Searching for the right Genesys alternative?
LiveAgent is a help desk software that integrates multiple communication channels into one inbox, including email, social media, and instant messaging. The software offers a reliable ticketing system and tools for customer segmentation, automation, and gamification. LiveAgent is affordable and offers a variety of plans depending on the company's size and needs. Customers can choose to use LiveAgent as a knowledge base software, call center, or ticketing system. Many companies have switched from ZenDesk to LiveAgent due to its affordability and advanced automation features.
Call center alternative for sales and support
LiveAgent is being promoted as the best call center alternative on the market with no setup fee, 24/7 customer service, and a 14-day free trial. Their thorough comparison of popular call center alternatives includes features and customer ratings to help businesses find the right solution. The text also offers a free trial for 7-30 days with no credit card required.
The article covers the importance of omnichannel customer service in the retail industry as customers interact with businesses through multiple channels. Providing consistency across all channels can lead to higher customer retention and revenue. There is also a discussion on user-generated content and content planning for effective marketing strategies. Dynamic content that changes based on viewer preferences improves customer browsing experiences. Training opportunities for support agents are essential for achieving an omnichannel strategy that meets customer expectations.
Looking for a Customerly alternative?
LiveAgent is presented as the best alternative to Customerly for those looking for a new customer support software. It offers a wide range of features and integrations, including email, live chat, social media, knowledge base, and call center support. The platform is easy to set up and provides an intuitive interface that guides users through the process. With a free trial available, LiveAgent allows users to experience its benefits without any setup fee, credit card requirement, or long-term commitment.
Looking for a Kayako alternative?
LiveAgent is touted as the best alternative to Kayako. With a hybrid ticketing system and a sleek universal inbox boasting over 179 help desk features and 40+ integrations, LiveAgent offers great customer service. Migrating from Kayako to LiveAgent is easy with a free 5-minute assisted migration. Try LiveAgent for 7 or 30 days for free with no setup fee, 24/7 customer service, and no credit card required.
LiveAgent tops the charts again as the leader in customer service
LiveAgent is a customer service software that includes a knowledge base, forum, and feedback tools. It has received recognition as a leader in various categories, such as remote work, customer service, live chat, help desk, and knowledge management. The platform offers advanced features like trigger-based proactive chat invitations and integrations with multiple social media networks. It has earned high praises from customers around the world, resulting in improved efficiency, increased productivity, and customer satisfaction. GetApp and TrustRadius have both awarded LiveAgent for its exceptional customer service tools.
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