Need to improve your marketing reputation?
Improve marketing with LiveAgent by tracking communication channels, managing tickets, and improving productivity with automation features. Get notified of new interactions and streamline customer support for better customer satisfaction. CEO Peter Komornik recommends LiveAgent for exceptional support.
At a standstill? Increase sales with LiveAgent!
LiveAgent is a multi-channel help desk solution that centralizes emails, chats, calls, and social media mentions. It offers features to increase sales, such as a ticketing system with hybrid ticket streams and real-time live chat. It also supports social media integration and provides automation, canned responses, and data analytics. Many companies switch to LiveAgent due to its affordability, advanced automation, and user-friendly features. Providing good customer service is crucial, as poor service can lead to customer abandonment and negative reviews, ultimately impacting a company's bottom line.
One help desk solution for different industries
LiveAgent is a versatile customer service software that offers comprehensive support across various industries. It provides omnichannel communication, real-time interactions, and valuable integrations for businesses. Trusted by companies like NASCAR and Forbes, it enhances customer support and user communications. With no setup fee and 24/7 customer service, LiveAgent helps businesses improve customer experience and reduce ticket volume. It also offers a free trial and is a powerful alternative to Freshcaller.
Leverage FAQ software to optimize your customer self-service experience
Create differentiated content for customers and agents by using LiveAgent's knowledge base tools. Set up multiple knowledge bases and FAQs, enable a search widget with smart suggestions, and enhance agent productivity. FAQs are a powerful tool for customer support strategy, reducing repetitive questions, increasing customer satisfaction, and improving agent efficiency. LiveAgent offers various pricing plans to suit different business needs.
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Moving from Customerly to LiveAgent?
Customers and their clients have switched from ZenDesk to LiveAgent due to its advanced automation, integrations, affordable pricing, and great support. Users appreciate LiveAgent's email system, file attachment options, and mobile platform stability. Its functionality, contact forms, live chat, and databases are also well-received. Overall, LiveAgent is considered a great value for money and the best choice for a support tool.
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