"I have to say, I have never experienced such a professional customer approach. "
Looking for a HelpCrunch alternative?
Discover why LiveAgent is the best HelpCrunch alternative on the market.
No setup fee
24/7 Customer service
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Cancel any time
Fed up with your help desk software?
HelpCrunch is a great helpdesk software but you might want to try something else. LiveAgent does more than just live chat. Connect your email, social media, knowledge base and call equipment to provide a full service for your customers. LiveAgent has more than 175 features, over 40 integrations and a great price tag to bring you the best way to communicate with your customers.
Try it for free
Connect with your customers on all channels
Go beyond messaging. Provide multi-channel customer service.
HelpCrunch vs LiveAgent at a glance
See a detailed comparison of HelpCrunch vs LiveAgent features.
LiveAgent | HelpCrunch | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
- Rich on features
With over 175+ features to make your work flow easier and more enjoyable, LiveAgent is more than just a helpdesk ticketing software.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk ticketing software.
Powerful HelpCrunch alternative
Customer support should be about giving your customers multiple ways to connect with you. Increase your customer engagement and help them via any channel, whether it’s live chat or Instagram, with LiveAgent’s powerful social media customer support software.
LiveAgent has three paid plans that offer you exactly what you need to cover everything. A reliable ticket system will take care of organizing all of the communication and you can focus on the important – helping your customers.
Would you like a faster live chat?
Live chat is an essential tool when it comes to providing customer support. Since it’s about instant communication, speed should be a top priority. LiveAgent’s web chat software will allow you to provide the best customer experience possible.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You cannot get anything faster than that. Don’t keep your page viewers waiting and turn them into paying customers.
Call center support
That’s right. Besides email, social media, knowledge base and live chat, you can also provide support via phone calls. It’s easy.
The set up process is done within minutes and you don’t even need special equipment to make it happen. Make calls via browser, your smartphone or another equipment of your choice. There is no need for 3rd party providers, LiveAgent takes care of this for you.
Get more and save more
LiveAgent has three paid plans packed with features to provide you the best tools for customer support. In case you need something extra, you can buy separate features to add value to your plan.
LiveAgent is the most reviewed and #1 rated service desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
See our pricing plans and find out more!
Testimonials
Get LiveAgent and join 7000 happy clients
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We see LiveAgent as a great tool for communicating with customers. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
