Get the right software and provide your customers with the best support you can. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
Freshcaller is a great call center software. But customer support is not just about calling anymore. Give your customers options when it comes to communication. Include email, the fastest live chat, social media and a knowledge base to provide them with convenient ways to contact you.
Setting up a live chat on your website is a great way how to increase website visitor engagement. They can contact you straight from your website. That way, you increase the chance of turning them into paying customers.
LiveAgent offers you the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You cannot get anything faster than that.
Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.
Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
If you switch to LiveAgent, you do not have to give up on your call center. In fact, LiveAgent allows you to set it up quickly and easily without any outside help. You can connect via browser, phone or any other equipment of your choice.
There is no need for 3rd party providers either, LiveAgent takes care of this for you. You can focus on the important without additional hassle.
Switch to a software that does it all and bring more value to your support team. LiveAgent offers you three paid plans that are packed with features. All you have to do is choose the one that suits your needs the best.
For a reasonable price, you get a pack of features to help your company. And if that’s not enough, you can always buy separate features without overpaying for a more expensive plan.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Curious to see how we measure up to other popular call center solutions? Check out our comparison pages and discover all that we have to offer.
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