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Contact Forms

Contact Forms

Contact Forms Lead Generation Ticket Management

What are Contact Forms?

Adding a contact form to your website enables your customers to send you a message directly from your website. Once a customer clicks on your contact button, a form is shown where they enter their message and click send. You can even add multiple contact forms of different designs on various websites.

LiveAgent Contact Forms Example

LiveAgent Offers Two Types of Contact Forms

Contact form using a button – When the customer clicks on the contact button, a form will be shown

In-page contact form without using a button – The customer doesn’t click on any contact button. Instead, a form is shown directly on the website (no need to use a contact button)

Business Benefits of Contact Forms

  • Generate more leads by having an easy way to get contacted
  • Acquire important business information (Name, Email address, Phone number, Interest)
  • Hide your email address to avoid spam, have visitors contact you only through contact forms
  • Fully customizable – Contact forms can be customized in the number and types of fields that you require to be filled
  • Don’t want to share your email address? Have a contact form instead
LiveAgent Contact Form Example

Contact Form Design Options

You can choose a predefined contact form from 3 style options:

  • Classic – Traditional, clean design
  • Squared – Modern, geometric style
  • Dark – Dark theme for better contrast

Customize Your Contact Form

LiveAgent allows you to customize virtually every aspect of your contact form:

  • Title
  • Let visitor choose department
  • Border color
  • Button color
  • Content color
  • Form color
  • Status color
  • Textbox field
  • Listbox field
  • Checkbox field
  • Checkbox Group field
  • Create unlimited number of fields (name, email, phone, order ID, company, message, and more)

Pre-made Contact Buttons

Place a contact button anywhere on your website and start answering your customers. LiveAgent provides various pre-made and customizable contact buttons. Haven’t found the right style for your contact button? Don’t worry, you can create a custom one by uploading an image or by writing your own HTML code.

LiveAgent Contact Form Gallery

Easy Integration

The simple system makes it easy to create customized contact forms that are easy to integrate into your website by simply copy-pasting small HTML code. No technical expertise required – just copy the code snippet and paste it into your website’s HTML.

LiveAgent Contact Form Integration Code

Knowledge Base Resources

Learn more details about contact forms and how to set them up: Contact Forms Documentation

Frequently asked questions

What are contact forms?

Contact forms are web-based forms that allow visitors to send messages directly from your website without exposing your email address. They help generate leads, collect customer information, and protect against spam.

How do contact forms help generate leads?

Contact forms provide an easy way for customers to reach you, increasing the likelihood they'll contact you. You can customize fields to collect important business information like name, email, phone number, and specific interests.

Can I customize the contact form design?

Yes, LiveAgent offers three predefined styles (Classic, Squared, Dark) and allows you to customize title, colors, button styles, and form fields. You can also create custom forms using HTML code or upload custom images.

How do I integrate a contact form into my website?

LiveAgent makes integration simple. You can copy-paste a small HTML code snippet into your website. No technical expertise required. You can also use pre-made contact buttons or create custom ones.

Can I have multiple contact forms on different websites?

Yes, you can create and manage multiple contact forms of different designs across various websites from your LiveAgent dashboard.

Generate more leads with contact forms!

Provide your customers with a convenient way to contact you on your website while generating leads and collecting customer contact information. Try it today for free.

Learn more

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