Chat Invitation Gallery

What is Chat Invitation Gallery?

LiveAgent’s Chat Invitation Gallery lets you engage website visitors with customizable chat invitations. Provide proactive service and invite visitors to start a live chat conversation with your agents directly from your website. Set up chat invitations for custom URLs on your website (such as your pricing page) to engage visitors at the right moment.

How does it work?

LiveAgent provides you with numerous predefined invitation positions and styles to choose from. Simply select the style that best matches your website design and configure it for the pages where you want to display it. When a visitor lands on that page, they’ll see your customized chat invitation and can click to start a conversation with your agents.

Predefined invitation styles

LiveAgent gives you the option to choose from numerous predefined invitation positions and styles. Browse through the gallery and select the design that best fits your website aesthetic.

Create custom chat invitations

Haven’t found the right style for your invitation? Don’t worry, you can create a custom one by writing your own HTML code. This gives you complete control over the design and functionality of your chat invitation.

Benefits of proactive chat invitations

Increase engagement - Invite visitors to chat at the perfect moment when they’re most interested in your products or services.

Improve customer experience - Provide immediate support and assistance, reducing frustration and improving satisfaction.

Boost sales - Help potential customers find answers to their questions and guide them through the purchasing process.

Reduce bounce rates - Engage visitors before they leave your website by offering immediate assistance.

Gather customer insights - Use chat conversations to understand visitor needs and improve your offerings.

Build trust - Show visitors that you’re available and ready to help, building confidence in your brand.

Knowledge base resources

Learn more about how to create and customize chat invitations in LiveAgent: Proactive chat invitations .