Android

Android

Android Mobile App Customer Support

Customer Service Doesn’t Stop When You Leave Your Desk

LiveAgent offers a native Android app for your favorite mobile device so that you can also provide customer support on the go. Download the free Android LiveAgent app that lets you stay connected to your website visitors outside of the office. You can chat with your customers anywhere, send quick replies, and impress your customers with constant support.

Thumbnail for How to Chat on the go with LiveAgent Android app

Main Features

  • Resolve, transfer, and respond to tickets - Full ticket management capabilities from your mobile device
  • Chat with your customers directly from the app - Maintain real-time conversations with visitors
  • Use preset filters to organize your tickets - Quickly find and prioritize tickets based on your needs
  • Get push notifications of new tickets or chats - Stay informed of important customer interactions instantly
  • See tags, notes, and departments for every ticket - Access all relevant ticket information at a glance

How to Chat on the Go with LiveAgent Android App

Full Customer Support in Your Hand

Solve tickets and be more productive on the go! The LiveAgent Android app puts all the tools you need for excellent customer support right in your pocket. Whether you’re traveling, working from home, or simply away from your desk, you can continue to provide exceptional service to your customers.

Download the Android LiveAgent App

Get started with the LiveAgent Android app today. Simply scan the QR code below or visit the Google Play Store to download the app for free.

LiveAgent QR Code

Download from Google Play Store

Why Choose the LiveAgent Mobile App?

  • Stay connected 24/7 - Respond to customer inquiries anytime, anywhere
  • Boost productivity - Manage your support operations from anywhere with full functionality
  • Improve response times - Get instant notifications and respond quickly to customer needs
  • Enhance customer satisfaction - Provide consistent support even when away from the office
  • Maintain security - Access your help desk securely without sharing credentials
  • Increase efficiency - Use the same powerful features as the desktop version on your mobile device

Frequently asked questions

What is the LiveAgent Android app?

The LiveAgent Android app is a native mobile application that allows you to provide customer support directly from your Android device. You can resolve tickets, chat with customers, receive push notifications, and manage your support operations while on the go.

What features are available in the Android app?

The Android app includes ticket resolution, direct customer chat, push notifications for new tickets and messages, preset filters for organizing tickets, and the ability to view tags, notes, and departments for every ticket.

Is the Android app free?

Yes, the LiveAgent Android app is free to download. You only need a LiveAgent account to use it. You can start with a free 30-day trial of LiveAgent with no credit card required.

Can I resolve tickets from the Android app?

Yes, you can fully resolve, transfer, and respond to tickets directly from the Android app. You have complete ticket management capabilities in your hand.

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