"Since we are using LiveAgent our response time improved by 60%. "
Looking for a Drift alternative?
Discover why LiveAgent is the best Drift alternative on the market.
No setup fee
24/7 Customer service
No credit card required
Cancel any time
Fed up with your help desk software?
Are you looking for an alternative way to communicate with your customers, convince them to buy your product and provide them with support? LiveAgent is the right answer for your company. Provide support via email, lightning speed live chat, social media, call center or knowledge base. LiveAgent has more than 175 features, over 40 integrations and an interface to help you increase your workflow. Read on, to find out more!
Try it for free
Connect with your customers on all channels
Customer service is about relationships. Build better customers relationships with LiveAgent.
Drift vs LiveAgent at a glance
See a detailed comparison of Drift vs LiveAgent features.
LiveAgent | Drift | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
- Increased productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
A powerful Drift alternative
Give your customer support a different solution and provide your customers with more options when it comes to communication between you and them.
Furthermore, you get everything you need in one package. No need to pay for separate tools. With our plans, you get to pick exactly those you need and use them to their full potential.
The fastest live chat widget
Live chat is an essential tool when it comes to providing customer support. Since it’s about instant communication, speed should be a top priority.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You cannot get anything faster than that. Don’t keep your page viewers waiting and turn them into paying customers.
Everything for one price
There is no need to buy email, live chat or any other features separately. You can get everything in one package with a great price tag. Choose one of LiveAgent’s three paid plans that are packed with tools, features and integrations to make your workflow easier.
In case you really want to, you can buy separate features to add something extra to your plan and provide better support.
Ready to switch?
Provide your employees with the ultimate solution for providing support.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"Since we are using LiveAgent our response time improved by 60%. "
"Since we are using LiveAgent our response time improved by 60%. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"The support team always responded promptly with quick to implement solutions. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
