Ulta Beauty Customer Support
What is Ulta Beauty?
Ulta Beauty is an American chain of beauty stores that offer cosmetics, fragrances, skincare products, hair care products, and salon services. Founded in 1990, Ulta Beauty is the largest beauty retailer in the United States. The company operates more than 1,250 stores across the United States and offers an expansive selection of products from over 500 beauty brands, as well as its own private label.
At Ulta Beauty, customers can find an array of products ranging from makeup and skincare to fragrance and haircare. The company offers a wide variety of brands including big names such as MAC, Clinique, and Lancôme, as well as emerging brands like Glossier and Colourpop. Customers can also take advantage of Ulta’s ‘Beauty Services, which include makeovers, eyebrow waxing and shaping, facial treatments, hair styling, and more.
In addition to its stores, Ulta Beauty also offers an extensive online platform. Customers can shop online for all the same products available in-store, plus access exclusive offers, sign up for the loyalty program, and take advantage of free shipping options. The website also features helpful resources like makeup tutorials, beauty advice, and product reviews.
Ulta Beauty is dedicated to helping customers look and feel their best. The company’s mission is to be the premier, go-to destination for all things beauty, offering customers the best in beauty services and products, as well as an inviting and inspiring shopping experience. Thanks to its wide selection of products, helpful customer service, and convenient online shopping options, Ulta Beauty has become a leader in the beauty retail industry.
Ulta Beauty customer support channels
Ulta Beauty offers customer support through the following channels:
- Live Chat: https://www.ulta.com/guestservices/#contact-us
- Call Center Support: 1-866-983-8582
- Instagram: instagram.com/ultabeauty/
- Facebook: facebook.com/UltaBeauty/
- Twitter: twitter.com/ultabeauty
- Support Portal: https://www.ulta.com/guestservices/#contact-us
How do I contact Ulta Beauty?
Ulta Beauty is committed to providing customers with the best possible online customer support. Through their website, they offer a variety of ways to reach out and get help.
The first option is their Live Chat feature, which is available 24/7. Customers can chat with an Ulta Beauty representative and get their questions answered quickly and easily. Customers can also use the Live Chat feature to place orders or check on the status of an existing order.
The second option is their Phone Support feature. This feature allows customers to speak directly with an Ulta Beauty representative by calling 1-866-983-8582. Customers can get help with placing orders, tracking orders, and getting product and service advice. They can also use this feature to get help with returns, exchanges, and other customer service needs.
The third option is to contact Ulta Beauty through their website. On their website, you can find contact information for their customer service departments as well as an online form to submit inquiries. The website also includes a FAQs page and a live chat feature.
Finally, you can contact Ulta Beauty on social media. They have accounts on Facebook, Twitter, and Instagram, where you can post questions and comments. They also provide customer service on these platforms.
No matter which option you choose, know that Ulta Beauty is committed to providing excellent customer service and will do everything they can to help you.
What kind of customer support does Ulta Beauty offer?
Ulta Beauty is committed to providing customers with the best possible online customer support. Through their website, they offer a variety of ways to reach out and get help.
The first option is their Live Chat feature, which is available 24/7. Customers can chat with an Ulta Beauty representative and get their questions answered quickly and easily. Customers can also use the Live Chat feature to place orders or check on the status of an existing order.
The second option is their Phone Support feature. This feature allows customers to speak directly with an Ulta Beauty representative. Customers can get help with placing orders, tracking orders, and getting product and service advice. They can also use this feature to get help with returns, exchanges, and other customer service needs.
Additionally, Ulta Beauty offers a variety of additional resources to help customers. These include FAQs, product reviews, and buying guides. Customers can also follow Ulta Beauty on social media to stay up-to-date with the latest product launches and promotions.
Overall, Ulta Beauty offers a comprehensive online customer support system to ensure that customers receive the help and answers they need. Customers can access the Live Chat and Phone Support features at any time to get the help they need. Additionally, Ulta Beauty offers a variety of additional resources to help customers make informed decisions about their purchases.
Common problems and solutions
How to recover my password?
Click here to retrieve your Ulta.com login. Click here to receive a temporary password. Once logged in, make sure to update your password within your account. The temporary password will expire within 48 hours.
I lost my rewards card how can I get a new one?
No need for a new card! Simply provide the phone number or e-mail address associated with your rewards account to the cashier at checkout. Alternatively, you can log in to your account on Ulta.com and go to the ‘My Rewards" section and click the “Print My Rewards Card” link, or you can download the Ulta Beauty app and you can access your 13-digit Ultamate Rewards account.
How do I get a Birthday Gift?
When you setup your Ultamate Rewards account and provide us with your email address, you will receive an email at the beginning of the month offering you 2x Bonus Points on all purchases in the calendar month of your birthday. You must click to activate the bonus points offer. We’ll send you a reminder before the end of the month if you haven’t already picked up your gift. Platinum and Diamond members will receive an extra birthday gift in addition to these gifts.
