Pinterest Customer Support
What is Pinterest?
Pinterest is a visual discovery engine for finding ideas like recipes, home and style inspiration, and more. It is a software & internet service company that prides itself on providing top-notch customer support to its users.
Pinterest customer support channels
Pinterest offers customer support through the following channels:
- Email Support: https://help.pinterest.com/en/contact
- Knowledge Base: https://community.pinterest.biz/t5/get-started/tkb-p/community-faq
- Instagram: instagram.com/pinterest/
- Facebook: facebook.com/pinterest/
- Twitter: twitter.com/pinterest
How do I contact Pinterest?
Pinterest provides customer support primarily through email and social media channels. You can reach out to Pinterest through their online help center by filling out the contact form at https://help.pinterest.com/en/contact . For more immediate assistance, you can also leave messages on their social media platforms including Facebook, Instagram, and Twitter. The support team is known for their quick response times and friendly demeanor, making sure that every user feels heard and valued.
Common problems and solutions
How to recover my password?
- Go to the Pinterest password reset page
- Enter your email, name, or username to find your account, then click “Search”
- Click “This is me” next to your account to send a password reset link to your email inbox
- Check the email address connected to your account for a password reset email
How do I upgrade my app?
Android devices
- Open the Pinterest app in the Google Play Store or Amazon Appstore with your Android device
- Tap “Update”
iOS devices
- Open the App Store with your iPhone or iPad
- Search for the Pinterest app
- Tap “Update”
How do I turn on two factor authentication?
- Log in to your Pinterest account
- Click the directional chevron down icon at the top-right corner
- Select “Settings”
- Click “Security and logins” at the left-side of your screen
- Below Two-factor authentication, click the box next to “Require code” at login
- Enter your password for your Pinterest account, then click “Next”
- Select your Country/region code and enter your phone number in the field below
- Click “Next”
- Below “Enter verification code”, enter the code you receive on your phone into the field
- Click “Verify”
- Write down the backup code somewhere safe or click “Get a new code” if you want to generate another one
- Click “Done”
