Enterprise Customer Support
What is Enterprise?
Enterprise represents the website for Enterprise Holdings Inc., a global car rental company that operates the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands. The company was founded in 1957 and is headquartered in St. Louis, Missouri.
The company allows customers to search for and reserve rental cars at locations around the world. The website offers a variety of rental vehicles, including cars, trucks, and vans, and allows customers to customize their rental with options such as additional drivers, insurance coverage, and fuel plans. Customers can also sign up for the Enterprise Plus loyalty program to earn points and receive perks such as free rentals and upgrades.
In addition to car rentals, Enterprise also offers other transportation services, such as long-term rentals, car sharing, and fleet management solutions for businesses.
Enterprise Holdings has a global presence, with over 10,000 locations in more than 90 countries worldwide. The company is known for its focus on customer service and has won numerous awards for its customer satisfaction and loyalty programs.
Enterprise customer support channels
Enterprise offers a variety of customer support channels to assist with your rental car needs:
- Phone: +1-855-266-9565
- Email: care@enterprise.com
- Support Portal: https://www.enterprise.com/en/help/faqs.html
- Knowledge Base: https://www.enterprise.com/en/about.html
- Facebook: facebook.com/Enterprise/
- Twitter: twitter.com/enterprise
- YouTube: https://www.youtube.com/user/EnterpriseRAC
How do I contact Enterprise?
Enterprise provides several ways for customers to get customer support. Here are the main ways you can get help:
Phone Support: One of the best ways to reach Enterprise is through their call center support via telephone number +1-855-266-9565. The company offers 24/7 phone support for customers, and you can find the phone number for your country on the Contact Us page of the website. When you call, you will be directed to a customer service representative who can help you with your rental car needs.
Email Support: Enterprise also provides an email at care@enterprise.com for customers to submit inquiries and support requests. You can find the email form on the Contact Us page of the website.
Live Chat Support: In case you need quick help with your issue, you can contact Enterprise via live chat. You can message the company anytime, but agents respond to messages Monday till Friday, 7 AM – 5 PM CST, or weekends 8 AM – 4 PM CST. This is a great way of customer support for customers who prefer to communicate online.
Social Media Support: Enterprise has a presence on social media platforms such as Twitter, YouTube and Facebook, where customers can ask questions and get help from the support team.
Self-Service Support: Enterprise website has a comprehensive FAQ section in the form of a knowledge base, that addresses many common questions and issues related to car rentals. This can be a helpful resource if you have a general question or need more information about a specific topic.
