Elementor Customer Support
What is Elementor?
Elementor is a popular drag-and-drop page builder plugin for WordPress websites. It was first released in 2016 and has since become one of the most widely used page builders in the WordPress ecosystem.
With Elementor, users can easily create and customize their WordPress pages without needing any coding or web development experience. The plugin provides a visual editor interface that allows users to drag and drop widgets and elements onto their pages, and customize them to create their desired layout and design.
Elementor offers a range of features such as responsive design capabilities, pre-designed templates and blocks, a variety of widgets and integrations with other WordPress plugins, and the ability to add custom CSS and HTML code. It also has a large and active user community that shares tips, tricks, and resources to help other users get the most out of the plugin.
Elementor is available in both a free version and a paid Pro version, which offers additional features and capabilities such as theme building, WooCommerce integration, and advanced marketing and design tools.
Elementor customer support channels
You can get in touch with Elementor through email, live chat, or by writing a message for them on one of the social media sites. If you’d rather receive support through self-service, you can also access their knowledge base.
- Support Portal: https://elementor.com/support/
- Email: support@elementor.com
- Knowledge Base: https://elementor.com/help/
- Community Forum: https://elementor.com/community/
- Twitter: https://twitter.com/elemntor
- Facebook: https://www.facebook.com/elemntor/
- YouTube: https://www.youtube.com/channel/UCt9kG_EDX8zwGSC1-ycJJVA?sub_confirmation=1
- Pinterest: http://www.pinterest.com/elemntor
- Github: https://github.com/elementor/elementor
How do I contact Elementor?
Elementor offers several ways for users to get customer support. The main way to get quick help is to write them an email at support@elementor.com . Include as many details as possible to help their staff better identify the nature of your issue. Alternatively, you can also use the company’s live chat feature, which is located on their website. Currently, EVA (Elementor Virtual Assistant) is assisting with live chat queries.
Elementor’s knowledge base in the form of a Help Center is the main resource for finding answers to common questions and issues. You can access it by clicking on the ‘Help Center" button on the Elementor website. Here you can find articles, tutorials, and FAQs related to various topics.
Elementor has a community forum where users can ask questions, get advice, and connect with other users. This can be a good resource for getting help with more general questions or issues.
Regarding social media, Elementor also has an active Facebook page where users can share tips, ask questions, and get help from other users. The company also has a YouTube channel where they regularly post video tutorials and walkthroughs to help users get the most out of the plugin. Other social media that customers of the company can use are Twitter, Pinterest, or Github. Keep in mind that response times may vary depending on the method you choose, and some issues may require more time to resolve than others.
Learn more about Elementor
Elementor’s customer service provides quality support to customers, with experienced and knowledgeable experts who are able to provide advice and guidance on best practices regarding using various Elementor products. Users can choose to contact support by email or live chat to get the help that they need. With such customer service and support, Elementor ensures avoiding issues with their products.
Common problems and solutions
How to recover my password?
From a design point of view, you may like to display a ‘Forgot password" instruction on your login form. To do that, simply drag and drop the heading widget under your login form and link the reset password page or popup.
How can I change one Elementor plan to another?
If you’d like to switch from a Pro plan to the Elementor Cloud Website plan, please contact support so they can make the change for you. If you have a Pro plan for multiple uses, you will need to purchase the Elementor Cloud Website separately.
How do I connect my custom domain?
You can easily connect your custom domain to your Elementor Cloud Website through the dashboard. For a detailed explanation, check out the article about Adding Your Custom Domain.
