Dow Customer Support
What is Dow?
The Dow Chemical Company represents a multinational chemical corporation based in Midland, Michigan, USA. Dow Chemical Company is one of the world’s largest chemical manufacturers and provides a wide range of products and services to customers in various industries, including packaging, transportation, infrastructure, and consumer care.
Dow serves as a hub for information about the company’s products, services, and sustainability initiatives. It provides resources for customers, investors, and job seekers, and features news and insights about the chemical industry. Visitors can access product information, safety data sheets, technical resources, and other helpful materials through the website.
Dow customer support channels
Calling Dow’s hotline or posting a message on one of their social media pages or contact form, are the three ways to get in touch with them. Alternatively, if you want self-service support, you can access their knowledge base.
- Phone: +1 780-998-8000
- Support Portal: https://www.dow.com/en-us/support.html
- Contact Form: https://www.dow.com/en-us/contact-us.html
- Knowledge Base: https://www.dow.com/en-us/technical-content.html
- Twitter: https://twitter.com/DowNewsroom
- LinkedIn: https://www.linkedin.com/company/dow-chemical/
- Facebook: https://www.facebook.com/dow/
- Instagram: https://www.instagram.com/dow_official/
- YouTube: https://www.youtube.com/dowchemicalcompany
How do I contact Dow?
To contact Dow’s customer support, you can follow these steps. Go to the company’s website and visit customer support portal. You can also write your issue via contact form, and company will usually respond within 24 hours. Alternatively, you can contact Dow customer support by phone at +1 780-998-8000. The phone number for your region can be found on the ‘Contact Us" page of the Dow website. Please note that the availability of phone support may vary depending on your location and the nature of your inquiry or issue.
If your issue is not urgent or time sensitive, visiting company’s knowledge base might be a good idea. There are helpful resources and tutorials, where is easy to find inspiration.
Dow can be contacted via social media through their official accounts. Company has an official Twitter account, which is a great way to get in touch with them. You can send a tweet to this account or send them a direct message (DM) if you have a question or comment. Otherwise company also has an official LinkedIn page where you can connect with them and send a message. This page features news and updates about the company, as well as career opportunities. Facebook and Instagram are also good ways, how to reach company via social media channels.
It’s worth noting that social media may not be the best way to contact Dow for urgent or sensitive matters. For those types of inquiries, it’s best to contact the company directly through their website or customer service channels.


