Dior Customer Support
What is Dior?
Dior, also known as Christian Dior SE, is a French luxury goods company that specializes in high-end fashion and accessories. The company was founded in 1946 by the French fashion designer Christian Dior and is headquartered in Paris, France.
Dior is known for its haute couture and ready-to-wear clothing lines for men and women, as well as accessories, fragrances, and beauty products. The company’s products are sold in over 200 stores worldwide, including boutiques in major cities such as Paris, London, New York, Tokyo, and Shanghai.
Dior is also recognized for its iconic designs and contributions to the fashion industry, particularly the introduction of the ‘New Look" in 1947, which revolutionized women’s fashion after World War II. Today, the company continues to be a leading player in the luxury fashion market, and its products are often seen on red carpets, fashion shows, and other high-profile events.
Dior customer support channels
Dior can be contacted by an online form, by phone at their hotline, or by sending them a message on one of their social media pages.
- Phone: +877-903-4671
- Support Portal: https://www.dior.com/en_int/contact-choice
- Contact form: https://www.dior.com/en_int/contact-couture
- Twitter: https://twitter.com/DIOR
- Facebook: https://www.facebook.com/Dior
- Instagram: https://www.instagram.com/dior
- TikTok: https://www.tiktok.com/@dior
- Snapchat: https://www.snapchat.com/add/dior
How do I contact Dior?
Filling out the contact form on Dior’s website is the easiest approach to get in touch with them if you need to.
As an alternative, you can get in touch with Dior via their social media pages, including Facebook, Twitter, TikTok, Snapchat and others. You can keep informed about the most recent developments and company’s products by following Dior on these social media channels. You can also get in touch with the business with any queries or suggestions you may have. Additionally, Dior has an Instagram page where they post images that serve as inspiration and latest products promotion.
For more urgent matters, there is call center number available at 877-903-4671. You can call and get in contact with company’s representative.
Common problems and solutions
How to recover my lost password?
You can easily reset your password by clicking on the account symbol located in the menu at the top of the home page (on the right side). You can click on ‘Forgotten Password" to enter your email address. They will automatically send you an email to reset your password. Please check your spam folder if you didn’t receive the email within few minutes.
How can I find out if a product is available on dior.com?
In order to check the availability of a product, choose the Dior product that interests you on the website and click on it. This will result in one of two things:
- If the ‘Shop" button appears, this means that you can order it online. Please be aware that only the available sizes will be displayed.
- It is, however, possible that the item you are looking for is not available for online purchase at the moment. If the “Notify me” button appears, this means that you can sign up to be notified when the item becomes available again.
You can contact their Customer Service, where their advisors will be ready to assist you with your purchases.
Can you send my order as a gift?
Dior offers complimentary gift packaging for every order. Your order will be presented in an elegant Dior gift box or clutch, this will be tied with a satin ribbon. You receive one gift box or clutch for each order. This offer is valid while stocks last.
You can also add a personalised gift message to your order in the checkout process. You can use the Latin alphabet, numbers and punctuation. It is not possible to use symbols or emojis in your personal message.
If you wish to help reduce environmental impact, please click on the Eco-shipping box option in the checkout. This is 46% lighter than the Couture gift box and fully recyclable.
