Agoda Customer Support
What is Agoda?
Agoda represents an online travel booking platform that specializes in hotels, resorts, villas, and other accommodations. It offers over 2 million properties in over 200 countries, and provides travelers with travel deals and discounts.
Agoda customer support channels
Agoda offers customer service support channels such as phone, email, and social media. Customers can also browse the FAQs and tutorials on the website for answers to common questions.
- Email: CustomerService@agoda.com
- Phone: +44 (0)20 3027 7900
- Knowledge Base: https://www.agoda.com/info/contact.html
- Facebook: https://www.facebook.com/agoda
- Twitter: https://twitter.com/agoda
- Instagram: https://www.instagram.com/agoda/
- LinkedIn: https://sg.linkedin.com/company/agoda
How do I contact Agoda?
You can contact Agoda by emailing them at CustomerService@agoda.com , calling their hotline +44 (0)20 3027 7900, or by leaving them a message via their social media support. All this customer support services are available 24/7 to use. Alternatively, you can use their knowledge base, if you prefer self-service support and want to get information about latest topics.
Common problems and solutions
How to recover my password?
Go to agoda.com, click “Sign in” and then “Forgot your password?”. Submit your email address associated with your account and you will receive an email with further instructions. You can now sign in with your new password.
Where can I check my booking details and status?
You can always view your booking details and status online by signing in and selecting “My bookings” from the account menu. If you don’t know your sign in details, you can follow the ‘My bookings" link in your confirmation email.
Does the hotel provide airport transfer?
When making a search you can choose “Hotel/Airport transfer” in the facilities section to help you with your search. Hotels will also provide this information in the “Useful Information” section on the hotel page displayed on the website. Some rooms come with complimentary airport transfer. If this is the case it will be specified in the room type or will be noted in the grand total on the booking form. Airport transfers are usually subject to a charge. If you would like to arrange airport transfer, please contact the hotel directly.
