Help Desk Software for Agencies - LiveAgent
Reduce operational tasks significantly with LiveAgent, the top-rated help desk software for SMBs in 2025. Captivate your clients' attention!
4 min read
The right fit for solo business
Fully scalable, adaptable & customizable to your needs.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Help desk software for solopreneurs
Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Try it for free
30%
Generate more revenue
Create memorable customer experiences that boost revenue.
16x
Boost customer value
Make more sales by keeping your customers loyal to your brand.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
Leverage the multichannel customer service
Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don't forget, time is money.
Have the best overview of your communication
With streamlined communication in single place, it's very easy to check the previous history of conversation. Don't remember what was the address or agreed conditions? Doesn't matter! With LiveAgent, you can clearly see all the information from past.
Organize your professional and private projects
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shouldn't be spending countless hours with communication, you should spend it on the hours you invoice.
Awards
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
Benefits
How will your freelancing business benefit from using LiveAgent?
- Streamline messages
Streamline all your support requests from email, social, phone, and live chat into one inbox and manage each query with ease.
- Prioritize your work
Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.
- 24/7 customer support
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that's accessible 24/7/365.
Omni-channel help desk software
Utilize LiveAgent's native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Close more deals in real time
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Stay in touch even on the go
Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.
Pricing
Transparent and affordable pricing
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 30-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyThe leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
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You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
